Hello all,
Apologize if this is common knowledge, but I am a little desperate for answers. So I just bought a pre-owned 1LT Equinox, 2011 model. The features listed XM and Bluetooth as part of the car. After I purchase it, I go to try to switch to satellite radio, nothing. I also try to pair a phone via bluetooth .. go to configure --> Phone Settings, and it says "Not Available".
I called the dealer where I bought the car, they wind up telling me when they delete Onstar, the bluetooth and XM radio gets deleted too. He claims there's no way I can get it back.
I find this both completely mystifying and unbelievably annoying. I guess I should've done more research, but I asked the dealer "it has bluetooth?" "Yes" was the answer, pre-purchase.
Is there really no way for me to get it back? There is no way to reconnect it? Seems ludicrous to me. The dealer told me to try Best Buy, but I assume if Best Buy does it, I wouldn't be able to control the BT or XM through the steering wheel mounted controls, which was a huge perk for me. Does anyone know?
Thank you very much in advance, and again sorry if this is common knowledge.
Apologize if this is common knowledge, but I am a little desperate for answers. So I just bought a pre-owned 1LT Equinox, 2011 model. The features listed XM and Bluetooth as part of the car. After I purchase it, I go to try to switch to satellite radio, nothing. I also try to pair a phone via bluetooth .. go to configure --> Phone Settings, and it says "Not Available".
I called the dealer where I bought the car, they wind up telling me when they delete Onstar, the bluetooth and XM radio gets deleted too. He claims there's no way I can get it back.
I find this both completely mystifying and unbelievably annoying. I guess I should've done more research, but I asked the dealer "it has bluetooth?" "Yes" was the answer, pre-purchase.
Is there really no way for me to get it back? There is no way to reconnect it? Seems ludicrous to me. The dealer told me to try Best Buy, but I assume if Best Buy does it, I wouldn't be able to control the BT or XM through the steering wheel mounted controls, which was a huge perk for me. Does anyone know?
Thank you very much in advance, and again sorry if this is common knowledge.