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So what are the price points for fixing something like this - used, junk yard parts, versus new? And you’re going to do the work yourself (I presume), but what would an independent shop charge (never mind the dealer)...?

I’ve never owned an AWD or 4WD vehicle (for winter driving) - even when living 12 “driving years” up in (southern) New England. When I’m home visiting family I see tons of AWD vehicles on the road these days - more than I ever remember seeing years ago. Makes me wonder if this is yet another one of those cases where the manufacturer has essentially created artificial demand by increasing production and then convincing buyers - through marketing and salesmanship - that they really need AWD, when they don’t.

A failure like the OP has experienced here is probably pretty rare, but prospective AWD buyers take note: do you really need AWD? Unless you live in Canada, one of the northernmost U.S. snowbelt states, or otherwise “out in the boonies” where roads get plowed when your town “gets around to it”, the answer is probably “no”. So keep it simple, drive a FWD vehicle, put the up-front ($1500?) savings into your pocket, enjoy the “extra” 1-2 MPGs along the way, and sleep tight knowing you’ve got one less transmission-related failure point to worry about.
My sister owns a 2013 Denali Terrain and her transfer case went out. She had it towed to the local Chev. dealership. That was a BIG mistake but it is what it is. Anyway they told her she needed a new one at a cost of $1,200.00 for the transfer case and an additional $1000,00 for the labor!!! And get this - they told her that they're charging for 6 hrs. labor which means they charge a whopping She'll have $2,200.00 + invested in it when it is done and she has to wait a week or more for the new transfer case to come in! Personally, after looking over all of you here who've had the same problem I think there is a defect in them, but try to convince GM of that?!!!! Also, I don't think my sister's car has 40,000 miles on it yet but she bought it used so I know there isn't a warranty that will cover it. It is a shame so many people have had to endure this problem without compensation from GM when it seems there is definitely a problem with them!??
 

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My sister owns a 2013 Denali Terrain and her transfer case went out. She had it towed to the local Chev. dealership. That was a BIG mistake but it is what it is. Anyway they told her she needed a new one at a cost of $1,200.00 for the transfer case and an additional $1000,00 for the labor!!! And get this - they told her that they're charging for 6 hrs. labor which means they charge a whopping She'll have $2,200.00 + invested in it when it is done and she has to wait a week or more for the new transfer case to come in! Personally, after looking over all of you here who've had the same problem I think there is a defect in them, but try to convince GM of that?!!!! Also, I don't think my sister's car has 40,000 miles on it yet but she bought it used so I know there isn't a warranty that will cover it. It is a shame so many people have had to endure this problem without compensation from GM when it seems there is definitely a problem with them!??
My best friends wife's '18 Honda CRV transfer case went bad at 40k miles. He bought a extended warranty when he bought the car used otherwise it was not in warranty. Things can and do fail in any vehicle.
On here is a very small sample of a T case failure over the ten's of thousands of these T cases out there over a decade of production so do not assume they have a issue with a couple reported failures and that GM should pickup the tab on a 8 yr old used vehicle with a unknown previous life.
I understand the need to vent but the is no ''widespread'' issue.
My '16 3.6 AWD Equinox has 80k miles on it now, T case is just fine and it gets serviced via the severe duty schedule.
 

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2011 Equinox 1LT V6 3.0L FWD 174.4k miles
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It is a shame so many people have had to endure this problem without compensation from GM when it seems there is definitely a problem with them!??
Yeah ... just avoid AWD, if possible.
 
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The transfer case on our 2013 Equinox V-6 AWD failed at 44,000 miles. Chevy does not call back our independent repair shop that is trying to source the part. The local Chevy dealer called the part status as: National Control Part, which means 'it's either discontinued or made on a case-by-case basis'. How do I get a new transfer case? I don't want a used one, that may fail at any moment. What has been your experience on getting a new one? And cost for the parts & labor?
 

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The transfer case on our 2013 Equinox V-6 AWD failed at 44,000 miles. Chevy does not call back our independent repair shop that is trying to source the part. The local Chevy dealer called the part status as: National Control Part, which means 'it's either discontinued or made on a case-by-case basis'. How do I get a new transfer case? I don't want a used one, that may fail at any moment. What has been your experience on getting a new one? And cost for the parts & labor?
Available on GM PartsDirect.
It doesn't say new so might be GM Factory Reman with warranty.
Part number # 23247710 ....$987.63 plus shipping.
 

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2022 Equinox RS AWD, 1.5T, Iron Gray Metallic, Build Date 12/10/21 Purchased 12/17/21
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I had my transfer case self destruct as well. When I bought the Nox 5+ years ago the transfer case was replaced by chevy at 75,000 km. It had been leaking and the first dealer couldn't seem to fix it. Took it to a second dealer who said the case was cracked and put in a brand new unit.

Fast forward 5 years, July 2021 ....... I'm at about 325,000 km so 250,000 on the transfer case. Oddly enough I was turning into a parking lot, same as OP, when all hell broke loose. I knew right away what it was - transfer case fluid all over the parking lot. I am too old and too busy to deal with it so I took it to a garage. I went online and "found" a brand new one from Chevy parts online for @ $1279 CAD. The garage found a used one with 116,000 km on it for $1200 and 6 month warranty - he said the junkyard told him they were hard to find. I offered to pay him extra to make up for his lost part markup so I could get the new one with one year warranty. As an ex-mechanic I knew it was bad form to ask this but the make up cash worked. He was a reasonable guy and I would recommend him to anyone in the ottawa area.

Ordered the part and on delivery day I got a call from the Chevy part place saying it is backordered 4 to 6 weeks from GM. Asked them to refund my money and called a few more places, same story - B/O from GM and none to be found, another Covid victim. Had to call the garage and ask him to get the used one - now the one they had was 130,000 km for same $1200. They offered a reman unit for "only" $2400!!!

I have no idea if the Covid transfer case shortage is now over, hopefully no one else has to deal with things like this.
 

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I had my transfer case self destruct as well. When I bought the Nox 5+ years ago the transfer case was replaced by chevy at 75,000 km. It had been leaking and the first dealer couldn't seem to fix it. Took it to a second dealer who said the case was cracked and put in a brand new unit.

Fast forward 5 years, July 2021 ....... I'm at about 325,000 km so 250,000 on the transfer case. Oddly enough I was turning into a parking lot, same as OP, when all hell broke loose. I knew right away what it was - transfer case fluid all over the parking lot. I am too old and too busy to deal with it so I took it to a garage. I went online and "found" a brand new one from Chevy parts online for @ $1279 CAD. The garage found a used one with 116,000 km on it for $1200 and 6 month warranty - he said the junkyard told him they were hard to find. I offered to pay him extra to make up for his lost part markup so I could get the new one with one year warranty. As an ex-mechanic I knew it was bad form to ask this but the make up cash worked. He was a reasonable guy and I would recommend him to anyone in the ottawa area.

Ordered the part and on delivery day I got a call from the Chevy part place saying it is backordered 4 to 6 weeks from GM. Asked them to refund my money and called a few more places, same story - B/O from GM and none to be found, another Covid victim. Had to call the garage and ask him to get the used one - now the one they had was 130,000 km for same $1200. They offered a reman unit for "only" $2400!!!

I have no idea if the Covid transfer case shortage is now over, hopefully no one else has to deal with things like this.
The transfer case failed in October 2021 in our 2013 Equinox V6 at 44K miles. A new transfer case is still not available from Chevy dealers, as of Jan 20, 2022. A Chevy dealer in PA said the part would be available mid March 2022. (I was told in October 2021 that availability would be 'January 2022'.) Is anyone waiting for a transfer case? How long? What did you dealer say. Thanks.
 

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2011 Equinox 1LT V6 3.0L FWD 174.4k miles
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2022 Equinox RS AWD, 1.5T, Iron Gray Metallic, Build Date 12/10/21 Purchased 12/17/21
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Just because they show in stock, does not mean they actually are. Last August I ordered one online at ChevyParts or similar, Chevy dealer in Edmonton, AB. It said in stock, they took my $1400 and then called me day of delivery to say 4 to 6 weeks back order. I found other similar sites and called or emailed, they all had no stock.

Not saying these are the same, but call or email before ordering.
 

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Holy carnage batman! I thought mine was bad. Mine just needs a new bearing on the big end. All gears look good. But I have asked 5 places here in Sarasota that do big truck stuff and nobody rebuilds them because you can't get the freaking parts for them. One guy was nice enough to go through GM for me and if you need a certain part you need to buy a 2nd part...in order to get the 2nd part you need the 3rd part and so on and so forth. Totally ridiculous. That same shop is now rebuilding my transmission that finally failed at 150K miles.
 

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Our 2013 Terrain Denali has less than 46K on it and it was my parents car new from day 1. I have owned for a few months when I took in to the dealer just before Thanksgiving due to the weird noises. I suspected a final drive or transfer case problem and I just didn't want to try and tackle it myself. This transfer case is not available anywhere in the country. The dealer is capable of doing a national search by part number 84953427. There was only one in New York or New Jersey, I don't remember, back in November and that dealer would not sell it since it was for a customer awaiting it to be installed. The parts department at the dealer said that it has been on backorder since March of 2021 I believe! Supposedly the part is undergoing a redesign but I can't confirm this. A little digging and I believe I found that it is made by Gertrag which is a Germany company which makes manual transmissions and drive components for a very long time. According to the parts department there was over 690 of these on backorder in November of 2021. I'm not sure what that number is as of now. I have also called the local GMC Regional Zone Office back in December. They could not give any direct resolution. When I pressed them about a loaner or a replacement they acknowledged the fact that there is a problem getting the part from the supplier. Also if I needed a vehicle I could rent one and that after my car was repaired I could submit the expenses to GM and that they would reimburse up to something like $43 or 46 a day. A can't imagine how big this rental cost can get to alone for the manufacturer. I suggest anyone with their car at the GM dealer should call the Regional Zone office and let their voice be heard. I am somewhat fortunate as that this is an "extra" vehicle for us and I'm not making any payments on it other than car insurance. I would not recommend to put a used transfer case in your car because this is obviously a problem and you will be repeating the cycle unless your intension is just to sell it off.
 

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Our 2013 Terrain Denali has less than 46K on it and it was my parents car new from day 1. I have owned for a few months when I took in to the dealer just before Thanksgiving due to the weird noises. I suspected a final drive or transfer case problem and I just didn't want to try and tackle it myself. This transfer case is not available anywhere in the country. The dealer is capable of doing a national search by part number 84953427. There was only one in New York or New Jersey, I don't remember, back in November and that dealer would not sell it since it was for a customer awaiting it to be installed. The parts department at the dealer said that it has been on backorder since March of 2021 I believe! Supposedly the part is undergoing a redesign but I can't confirm this. A little digging and I believe I found that it is made by Gertrag which is a Germany company which makes manual transmissions and drive components for a very long time. According to the parts department there was over 690 of these on backorder in November of 2021. I'm not sure what that number is as of now. I have also called the local GMC Regional Zone Office back in December. They could not give any direct resolution. When I pressed them about a loaner or a replacement they acknowledged the fact that there is a problem getting the part from the supplier. Also if I needed a vehicle I could rent one and that after my car was repaired I could submit the expenses to GM and that they would reimburse up to something like $43 or 46 a day. A can't imagine how big this rental cost can get to alone for the manufacturer. I suggest anyone with their car at the GM dealer should call the Regional Zone office and let their voice be heard. I am somewhat fortunate as that this is an "extra" vehicle for us and I'm not making any payments on it other than car insurance. I would not recommend to put a used transfer case in your car because this is obviously a problem and you will be repeating the cycle unless your intension is just to sell it off.
Same exact situation for us. We bought our 2013 V6 Equinox new, transfer case failed at 44,000 miles, so we cannot risk driving the car. We have been waiting since Sept 2021 for a new transfer case from GM. Time for a class action lawsuit? If anyone else has had a car out of commission, and cannot get a transfer case, I'd like to hear your situation.
 

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Similar situation. 2015 GMC Terrain, 2.4l AWD with 79k miles. Transfer Case destroyed last week. Was pulling into a parking lot and started hearing a grinding noise on sharp turns. GMC dealer looked at vehicle and said transfer case was shot. $3,100 for the repair. 2 years out of powertrain warranty and no extended warranty. Dealer said no leaks or other issues they could see that caused it, just destroyed itself. Sounds like the theme is to avoid AWD if possible. No other issues with the vehicle since I bought it new so not sure if I should chalk it up to "these things happen" or start the complaint process as I have never in my life had a bad transfer case issue on any brand of vehicle.
 
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