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Discussion Starter #1
I wanted more up-to-date car reliability information that included actual repair rates. So in late 2005 I started getting people together to make this possible. TrueDelta now reports absolute repair rates that make the differences between cars much clearer. Results are updated four times a year, so it's possible have stats very quickly for new models and to track cars closely as they age.

Thanks to the very active and outstanding related forums for the larger Lambda crossovers, we had some quick stats for the Acadia and Outlook. Hopefully we can do the same for the Terrain. Just a matter of how rapidly owners sign up and participate.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.

To encourage participation, participants receive full access to all results, not just those for the Terrain, for free.

For the details, and to sign up to help out:

Car reliability research
 

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I'm a member of this useful service for my GMC Acadia. Truedelta.com provides a great service and it's very quick and simple to sign up. He is not a sponsor and I have no ties with truedelta.com other than being a member, but I believe they are providing a very valuable (and much needed) service! I strongly encourage all Terrain, Equinox and SRX owners to sign up.
 

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I agree with admin. Truedelta.com is a great service and takes very little of your time.
 

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Discussion Starter #4
30 owners signed up so far. Might be enough for a result in February, but it's going to be tight. Generally need 40+ signed up for a full result.

So if ten more owners could sign up and participate...

Details here:

Car reliability research
 

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mkaresh said:
30 owners signed up so far. Might be enough for a result in February, but it's going to be tight. Generally need 40+ signed up for a full result.

So if ten more owners could sign up and participate...

Details here:

Car reliability research
ok, done.
 

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Discussion Starter #6
Results have been updated to include owner experiences through the end of 2009. This update includes the first reliability stats for the 2010 Equinox and Terrain. With 94 repair trips per 100 vehicles per year, it's about where the Lambdas, VUE, and AURA were at this point, and worse than average. If it's like those models the score will improve next year. Most problems appear to be minor electrical, which is typical of cars these days.

A big thank you to this forum and everyone who helped make these results possible. We'll have updates in May and August, to closely track any changes. The more owners participate, the more precise these results will be.

GMC Terrain reliability comparisons
 

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Discussion Starter #7
We have updated reliability stats for the Equinox, Torrent, and Terrain based on owner experiences through March 31, 2010. In terms of repair trips per 100 cars per year:

2010: 48, about average and a big improvement over earlier in the model year

2006: 113, worse than average

2005: 100, about average

Small sample sizes for the 2005 and 2006.

Everyone who has been helping, thanks, I appreciate it. We'll have updates in August and November. With more participants, we could provide more precise information and cover all model years.

Chevrolet Equinox reliability comparisons

GMC Terrain reliability comparisons

Same results on both pages.
 

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Discussion Starter #8
We have updated reliability stats for the Equinox, Torrent, and Terrain based on owner experiences through June 30, 2010. Other sources of car reliability information won't cover the more recent months until the summer or even fall of next year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2010: 46, about average

2006: 110, worse than average, small sample size

2005: 88, about average, very small sample size

Everyone who has been helping, thanks, I appreciate it. We'll have updates in November and February. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help:

GMC Terrain reliability comparisons
 

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Discussion Starter #11
Sometimes people sign up to participate, don't participate, but don't inform me they no longer want to participate, and then get upset when they continue to receive emails for the survey. People who don't participate do receive more frequent emails that those who do.

We have updated reliability stats for the Equinox, Torrent, and Terrain based on owner experiences through September 30, 2010.

Other sources of car reliability information won't cover the months since April until the summer or even fall of next year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2010: 44, about average

2006: 45, about average, small sample size

2005: 120, worse than average, very small sample size

We now have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2010 Equinox and Terrain, the percentage with no repairs is about 68, and the percentage of lemons is less than one.

Chevrolet Equinox Lemon-odds and Nada-odds

Thank you, once again, to this forum and everyone who has been helping. We'll have updates in February and May. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help:

Chevrolet Equinox reliability ratings and comparisons

GMC Terrain reliability ratings and comparisons

Same results on both pages.
 

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Been signed up with TrueDelta for about a year now with our other vehicle, just added the Equinox the other day. Keep up the good work with your useful site!
 

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OK, so what's this email I got today about?

Click Here to Safely Unsubscribe

Hello Donald J,

Customer Advisor has been contracted to conduct owner satisfaction surveys among owners of:

GMC Terrain SLT

We have checks ready to send you for offering us your honest opinion on your automobile and various other online surveys that only take a few minutes to complete. So if you're interested in earning a nice extra income each month for just giving your opinion then Click Here to begin.

You can participate whenever you'd like, morning, noon, night .. midnight if you'd like .. it doesn't matter. Simply log in and select surveys to fill out, get paid for your valuable opinions and experience.

Click Here to start


Thank you,
Katie Johnson
Customer Advisor Representative since 1998
safe unsubscribe
PMB, 7450 W 52nd Ave., #M326, Arvada, CO 80002
 

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Frisco1522 said:
OK, so what's this email I got today about?

Click Here to Safely Unsubscribe

Hello Donald J,

Customer Advisor has been contracted to conduct owner satisfaction surveys among owners of:

GMC Terrain SLT

We have checks ready to send you for offering us your honest opinion on your automobile and various other online surveys that only take a few minutes to complete. So if you're interested in earning a nice extra income each month for just giving your opinion then Click Here to begin.

You can participate whenever you'd like, morning, noon, night .. midnight if you'd like .. it doesn't matter. Simply log in and select surveys to fill out, get paid for your valuable opinions and experience.

Click Here to start


Thank you,
Katie Johnson
Customer Advisor Representative since 1998
safe unsubscribe
PMB, 7450 W 52nd Ave., #M326, Arvada, CO 80002
That is a spam/junk email message. Personally I would not respond/reply/unsubscribe, just forward to the FTC [email protected]

If your email site/provider/client offers a 'mark as spam' feature I would do that as well.
 

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I deleted it. Anything that offers to pay me for something like this will probably want some bank account numbers or other personal info.
If it's too good to be true.................
 

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Frisco1522 said:
I deleted it. Anything that offers to pay me for something like this will probably want some bank account numbers or other personal info.
If it's too good to be true.................
That's fine too. Yep, good call. Never give out anything like that on the internet. Even if a link takes you to something that looks like a trusted bank site or similar, just don't do it.
 

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Discussion Starter #17
We have updated reliability stats for the Terrain and Equinox based on owner experiences through December 31, 2010.

Other sources of car reliability information won't cover the months since last April until the summer or even fall of this year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2011: 81, about average but close to "worse than average"

2010: 51, about average

We now have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2010 Terrain and Equinox, the percentage with no repairs is about 69, and the percentage of lemons is less than one.

GMC Terrain Lemon-odds and Nada-odds

Everyone who has been helping, thanks, I appreciate it. We'll have updates in May and August. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help:

GMC Terrain reliability ratings and comparisons
 

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Discussion Starter #18
We have updated reliability stats for the Terrain and Equinox based on owner experiences through March 31, 2011.

Repair frequencies, in terms of repair trips per 100 cars per year:

2011: 52, about average

2010: 55, about average

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2010 Equinox and Terrain, the percentage with no repairs is about 65, and the percentage of lemons is about two.

GMC Terrain Lemon-odds and Nada-odds

We'll have updates in August and November. With more participants, we could provide more precise information.

To see how competitors compare, and to sign up to help improve this information:

GMC Terrain reliability ratings and comparisons
 

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Discussion Starter #19
We have updated reliability stats for the Equinox and Terrain based on owner experiences through September 30, 2011.

Repair frequencies, in terms of repair trips per 100 cars per year:

2011: 41, about average

2010: 62, about average

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2010 Equinox and Terrain, the percentage with no repairs is about 58, and the percentage of lemons is about one.

GMC Terrain Lemon-odds and Nada-odds

Everyone who has been helping, thanks, I appreciate it. We'll have updates in February and May. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help improve this information:

GMC Terrain reliability ratings and comparisons
 
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