My wife seems to be having a "problem" with the heater. She claims that no matter how she sets the heater, except totally off, there is always hot air coming out of it. She wants outside air to be coming in, but not hot air, just cool air, without turning on the A/C. She says she never had a problem with any other car! Now, I don't seem to have that problem, but she does (I just set the air on "recirculate" or "off"). Any ideas? Oh, it's a 2012 Luxury SRX, no options.