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Discussion Starter #1
So Ive been thoroughly disgusted with the factory remote start. I mean, seriously, I had to be within 10 feet with my key fob to start this darn thing. I was planning on spending 400 bucks when I bought the Equinox for a aftermarket starter so I was pleasantly surprised when it came with a starter. But my happiness turned to anger when I saw how useless it was. I mean, why give it to you if its gonna suck? Well, I got the onstar app for my Iphone and I love the remote start from anywhere. but......all of a sudden my factory key fob starts from like over a hundred feet away. Anyone else notice this? Now my dilemma is this...i dont really want to pay for Onstar after my free trial but I have to pay 25 bucks a month just to get a decent remote start. :thumbdown:
 

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My wife's remote start on her 2011 Equinox has always started from quite a distance away. She starts it daily from about 50' at work. No OnStar,either.
Something must be wrong with yours. Complain to the dealer.
 

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From the owner manual Section 1-4 Here is a link if you'd care to read more...

http://www.chevrolet.com/assets/pdf/owners/manuals/2011/2011_chevrolet_equinox_owners.pdf

Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter will work up to
60m(195 ft) away from the vehicle


Obviously "transmitters" can be affected by interference...
Your "Fob" may be defective...
The Fob battery may be "depleted"...

Getting an aftermarket remote starter is a one time investment if you choose to go that route.
Not going to take too many months of On* to equal the aftermarket outright purchase.
Decide what distance you need to be able to start the Nox from...
See if your remote or the Nox has a warranty issue to fix...
Then decide what to buy...or not.
 

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Discussion Starter #4
Well. both my remote starters sucked right from the start. When I did initially complaine to the dealer they just smiled and said "yah, its not very good unless you get the upgrade module for 400 bucks".
 

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kaptain said:
Well. both my remote starters sucked right from the start. When I did initially complaine to the dealer they just smiled and said "yah, its not very good unless you get the upgrade module for 400 bucks".
What "upgrade module"?
 

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Discussion Starter #6
was told you can buy a upgrade remote module from Chev to make your starter more effective. Hey....has anyone changed the battery in the fob? I dont see any screws to take it apart. Any tricks or things to look out for?
 

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kaptain said:
was told you can buy a upgrade remote module from Chev to make your starter more effective. Hey....has anyone changed the battery in the fob? I dont see any screws to take it apart. Any tricks or things to look out for?
No screws, just pull apart the two black covers from each side with the key portion unfolded. Your key ring doesn't need to be removed either. A flat screwdriver can be used if required to help pry apart where the key would sit when folded down. [/color]
 

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If it doesnt work from a good distance, complain to the dealer. If they keep trying to upsell you on the upgraded module that doesnt exist for our vehicle, complain to the service manager. If that doesnt work, call the 1-800 number for GM.

In inexcusable that the dealer is trying to pass the buck while making a buck.



Now, if you are a little handy, you might want to try and crack open the transmitter and put some dielectric grease on the contacts. It has helped on my G8 fob so it might work for yours.
 

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gsuter said:
What "upgrade module"?
That's Dealer "speak"...translates to:
"We're here to help separate you from more of your money rather than fix the problem"... :banghead:


ie: aftermarket remote system
 

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FYI

While I never tried to measure the exact range, my factory remote starter (without the "upgraded module" a.k.a. "fairy dust") will start the car from at least 100 ft. consistently. If I were you, I would replace the battery at the 1st step, and also the cheapest.
 

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RIT333 said:
FYI

While I never tried to measure the exact range, my factory remote starter (without the "upgraded module" a.k.a. "fairy dust") will start the car from at least 100 ft. consistently. If I were you, I would replace the battery at the 1st step, and also the cheapest.
I second this, anytime I have had issues with remote starters, it was always the battery going bad. The only difference in this scenario is that you say by having OnStar enabled, you are getting better reception. Technically, OnStar should not make a difference as it uses your telephone to go to a satellite and then to your car (no remote involved). I have been pleased with my remote starter distance, even though its not as good as my wifes aftermarket.
 

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kaptain said:
.i dont really want to pay for Onstar after my free trial but I have to pay 25 bucks a month just to get a decent remote start. :thumbdown:
Slightly off topic, but I just renewed my OnStar subscription and used their current deal of $12.95/mo or $149/year. Now that's just the safe and sound, not directions and connections, so you'll lose turn by turn nav, but that's not needed for what you're talking about anyway.
 

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Find another dealer...this is is only after your money. That's a new one on me.....remote upgrade my a$$.

My remote start works from my office at the back of my building on the second floor......at least 150'. I point it out the window in the general direction of where my terrain is parked. I just don't like having to push 2 buttons instead of one. Some kind of feedback would be nice also.
If you must go aftermarket, the best remote start I know of, is the Astro-Start. I've had 3 of them. I went with the factory unit this time because it was getting harder and harder for the installer to integrate aftermarket units to the new cars electrical/security system.
 

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Sounds like you need a new battery! Have you tried that?
 

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OnxBear said:
No screws, just pull apart the two black covers from each side with the key portion unfolded. Your key ring doesn't need to be removed either. A flat screwdriver can be used if required to help pry apart where the key would sit when folded down. [/color]
To change the battery? Mine has a piece that just slides off the back. Are there 2 different models of the key housing?
 

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Interesting information from GM Tech Center concening RKE Operation & Interference:



The GM Remote Keyless Entry (RKE) systems operate on high frequency radio signals. Therefore, they may be subject to radio signal interference -- ranging from radio towers to department store automatic sliding doors -- that will affect RKE operation. If an RKE system receives two transmissions from separate sources at the same time, it will ignore both.


During diagnosis of an RKE system with a reduced or intermittent range condition, first determine if the root cause lies with the transmitter (key fob), the receiver (in most cases, the Remote Control Door Lock Receiver) in the vehicle, or is the result of radio frequency (RF) interference.


With every button press on the transmitter, the RKE system works in conjunction with the Body Control Module (BCM) to remotely activate certain vehicle features. This is accomplished by the transmitter sending a radio frequency signal to the Remote Control Door Lock Receiver (RCDLR), which interprets the signal and activates the requested function via a serial data message to the BCM.


TIP: To prevent transmitter battery drain on later models, any RKE transmitter button(s) that is depressed longer than 30 seconds or pressed multiple times will be disabled. The disabled button(s) will remain disabled until another button that has not been disabled is pressed or if the disabled button(s) is not used for a certain amount of time.


Begin any diagnosis by first verifying that the transmitter part number is the correct model for the vehicle. There may be several transmitters used in the owner's household. The incorrect transmitter may pass the testing procedure, but it will not activate the RKE system.


Interference


As the number of electronic devices incorporated or carried in vehicles increases, so does the chance of interference and concerns of poor RKE system performance. Devices that may cause interfere with the RKE system include common items such as cell phone cords plugged into power outlets without the phone present, wireless doorbell transmitters, and garage door openers.


Typical sources of interference that may result in reduced RKE transmitter operation include:
Proximity to radio towers, airports, police and fire towers
Installation of some aftermarket accessories
The presence of fluorescent lighting
Some brands of radar detectors, CB radios, walkie-talkies, mobile radios, and cell phone chargers. These devices may be in the affected vehicle or may be in another vehicle in close proximity
High RF traffic areas, such as shopping malls or stores with automatic doors or other RF devices
Line of sight; the transmitter signal may simply be obstructed by another vehicle, a building or other obstructions


Since some sources of interference are based on location, be sure to ask the customer if the RKE transmitter operates intermittently or erratically in only certain locations. Ask if these locations are near radio towers, airports or other common RF sources.


Keyless Entry Tester


If a customer comments that the remote transmitter fails to operate, press each button on the transmitter one at a time while observing the vehicle systems to verify operation.


If interference is suspected, it may be possible to locate devices transmitting unwanted signals using the J 43241 Keyless Entry Tester. (Fig. 2) Since the unwanted transmissions are the same frequency as the key fob, the LED on the tester will light when the tester is slowly swept near the device. Be sure to sweep around all storage areas in the vehicle and under the instrument panel and seats
Also use the J 43241 tester to test the functionality of each button on the transmitter. The tester should sound a tone and illuminate the green LED when each transmitter button is pressed. If a button fails, replace the transmitter battery and test the transmitter again before replacing it.


TIP: For many 2006 and later vehicles, some functions require more than one short button press. Activating the trunk release, for example, requires pressing and holding the transmitter button before the trunk lid will release.


If the transmitter is functioning properly, program the RKE system following the procedures in the appropriate Service Information. All transmitters for the vehicle must be present when programming the system.


The RKE transmitter commands can be viewed on many vehicles using a scan tool.


Resynchronization


Finally, a weak transmitter or vehicle battery also could lead to reduced RKE system operation. It may be necessary to resynchronize the transmitter with the vehicle if the transmitter batteries are replaced.


If only the fuel door button (some Cadillac models) or the panic button (all other models) works, this may be a sign that the system needs to be resynchronized. Follow the transmitter synchronizer procedure in the appropriate Service Information.

[/color]

If your Dealer hasn't performed these checks...he's not doing his job...obligation to you
 

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Wow, there are more things that can stop the RKE from working than make it work. Seems like it will only work is you and your vehicle are located in a vacuum.

Good information, though.

I would hate to have to pay a shop to run through the diagnostics. It could be cheaper to buy the $400 magic fairy dust. Or, even cheaper to buy a new $2.00 battery.
 

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Kaptain,

I am assuming you have a 2011? If so we have fixed 2 equinoxs by replacing the RCDLR antenna. It is mounted next to the rear view mirror. Neither have been back for this issue after replacement.
 

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ChevyMgr said:
Kaptain,

I am assuming you have a 2011? If so we have fixed 2 equinoxs by replacing the RCDLR antenna. It is mounted next to the rear view mirror. Neither have been back for this issue after replacement.
:thumb: :thumb:
 

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ChevyMgr said:
Kaptain,

I am assuming you have a 2011? If so we have fixed 2 equinoxs by replacing the RCDLR antenna. It is mounted next to the rear view mirror. Neither have been back for this issue after replacement.
Please - NEVER leave this forum. You provide such good information for the owners. Keep up the good work.

Rit
 
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