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SD Card Not Valid

17175 Views 10 Replies 6 Participants Last post by  jerrymander, 
Terrain4Sale
Have a new Terrain Denali with non-functional navigation. Took to dealer and they said card needed to "cleaned off". They did and NAV still does not work. Should have confirmed repair before driving 300 miles away. Get this pictured message when I try to run Navigation. "This SD card is not valid in this vehicle for navigation. Please refers to the owner's portal website.... " Car was inherited and has only 2400 miles. Taking to another dealer to service it before selling. Any ideas on what is really wrong. Appreciate any help. I would like to understand issue before seeing 'another' GMC dealer to 'repair'.

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JayTee2014
Terrain4Sale said:
Have a new Terrain Denali with non-functional navigation. Took to dealer and they said card needed to "cleaned off". They did and NAV still does not work. Should have confirmed repair before driving 300 miles away. Get this pictured message when I try to run Navigation. "This SD card is not valid in this vehicle for navigation. Please refers to the owner's portal website.... " Car was inherited and has only 2400 miles. Taking to another dealer to service it before selling. Any ideas on what is really wrong. Appreciate any help. I would like to understand issue before seeing 'another' GMC dealer to 'repair'.
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Maybe make sure the SD card is formatted for FAT32? If not, may not work with the NAV?

Pop the card into a laptop, right click on it and the look at Properties.

Also, what is stored on the SD card?
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Lee F
Several of the 2018 Terrain owners have complained about the SD card for maps not working.

Here's one thread.
http://www.equinoxforum.net/9-terrain-general-discussion/18066-2018-terrain-nav-sd-card-error.html

One more
http://www.equinoxforum.net/9-terra...018-terrain-slt-navigation-stereo-issues.html
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Terrain4Sale
Lee F.

It was the write protection tab in wrong location. I reset the tab and reinserted the SD card. System is working. Thanks!
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Lee F
Terrain4Sale said:
Lee F.

It was the write protection tab in wrong location. I reset the tab and reinserted the SD card. System is working. Thanks!
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Good deal.:thumb:
Welcome to the site.
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Terrain4Sale
It quit again

The gps system failed when I restarted the engine. Taking to dealer.
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A
Talk about an emotional roller coaster
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rebeccavillarreal75
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J
From the photo it appears tha tyou have a 2018+ Terrain. The SD card is in the cubby at the bottom of the center stack (below your photo). While it's not necessarily easy to accidentally eject, it can happen if it gets bumped when putting/removing something from the cubby. It's inserted in a narrow slot right above the USB and Aux jack ports.

See if you can simply push the SD card back in. If not, push on it and then release to eject it and then reinsert it.
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rebeccavillarreal75
It's a 22 terrain
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J
Did you try what I suggested? Did that not work?

The SD slot is highlighted in the image:
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