I have an Equinox (identical suspension to the Terrain) and yes, the ride is on the stiffer side but I've never had backseat passengers comment on it. It's the price we have to pay for the better than average handling and towing capability even in the base model. With softer shocks/springs we would drag the doorhandles going around a corner at anything more than parking lot speeds...and the rear end would squat under the load of a trailer. To me the ride can get jiggly over rough pavement, but it never reaches the level of being harsh like some older jeeps or lowered sports cars. To my behind (calibrated over 20 years of driving ;D) the ride of the Nox was either on par with or better than any of the small suv/cuv competition that I test drove.
stock tires? you can get some softer touring tires, give you a better ride.....aside from swapping out shocks/struts for something like koni yellows (if they have them), theres not much to do.....you could try playing with the air pressure in the tires...maybe drop it a couple psi, help soften the blow of those potholes, bumps.....
youre going from a mini van (which emphasizes ride quality), to an SUV which is not a luxury platform.....its a balanced one, utility (towing), cargo room, handling, etc.....perhaps the SRX has a much softer suspension which would provide a better ride for your passengers, but i know the price also has something to do with what model you choose.....
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