As suggested, this thread is exclusively for the posting of TSB or Recall information for the Terrain and Equinox.
Here is where we stand thus far:
Campaign 11195 [/color]has been superceeded by
[size=10pt]Recall 11195A[/size][/color]
Per GM:
This bulletin has been revised to include parts, service procedure, and labor time for
repairs to customer vehicles. Please discard all copies of bulletin 11195, issued June
2011
[size=10pt]Recall 11195A[/color][/size] applies to:
2011 Buick LaCrosse, Regal
2011 Chevrolet Equinox
2011 GMC Terrain
Equipped with a 2.4L Gas Engine (LAF)
Other pertinent data from the Recall:
Please read Line Item #5
This simply notes the States whose Emission Laws require that an Emission Recall Correction Sticker must be afixed to the vehicle upon completion of the work. Please note that in addition to the sticker, in California a Certificate of completion is also required...as noted at the bottom of the Recall notice.
Line Item #5 should NOT be construed as to limit the scope of correction to those states. That is why it is listed after the repair procedures.
CONDITION
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2011
Buick LaCrosse, Regal; Chevrolet Equinox; and GMC Terrain vehicles equipped with a 2.4L
gas engine (LAF). On these vehicles, the camshaft position actuator solenoid may stick,
resulting in the illumination of the malfunction indicator light, rough idle, poor driveability,
and/or possible stalling at low throttle opening.
CORRECTION
Dealers are to reprogram the engine control module, and if necessary, replace the camshaft
position actuator solenoid valves.
VEHICLES INVOLVED
Involved are certain 2011 model year Buick LaCrosse, Regal; Chevrolet Equinox; and GMC
Terrain vehicles equipped with a 2.4L gas engine (LAF).
Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using the
Required Field Actions section in the Global Warranty system. Not all vehicles
may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete
vehicle identification number, customer name, and address information has been prepared
and will be provided to US and Canadian dealers through the GM GlobalConnect Recall
Page 2 August 2011 Bulletin No.: 11195A
Reports, or sent directly to export dealers. Dealers will not have a report available if they
have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any purpose other
than follow-up necessary to complete this recall is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the
follow-up necessary to complete this recall.
PART INFORMATION
Parts required to complete this recall are to be obtained from General Motors Customer Care
and Aftersales (GMCC&A). Please refer to your “involved vehicles listing” before ordering
parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an
emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number Description Quantity/Vehicle
12628347 Valve, Cm/Shf Posn Actr Int Sol 1 (If Req'd)
12628348 Valve, Cm/Shf Posn Actr Exh Sol 1 (If Req'd)
SERVICE PROCEDURE
1. Determine the vehicle status.
If the vehicle is still in dealer inventory, reprogram the ECM with the latest calibration.
Refer to ECM Programming in this bulletin. Do NOT replace the camshaft position
actuator solenoid valves.
If the vehicle has been delivered to the customer, reprogram the ECM and replace the
camshaft position actuator solenoid valves. Refer to Engine Controls - Camshaft
Position Actuator Solenoid Valve Replacement in SI.
ECM Programming
Do not attempt to order the calibration number from GM Customer Care and Aftersales. The
calibration numbers required for this service procedure are programmed into control modules
via a Multiple Diagnostic Interface (MDI) or Tech 2® diagnostic scan tool and TIS2WEB with
the calibration update. Use TIS2WEB on or after 6/23/11 to obtain the calibration. If you
cannot access the calibration, call the Techline Customer Support Center at 1-800-828-6860
(English) or 1-800-503-3222 (French) and it will be provided. Make sure your Tech 2®
diagnostic scan tool is updated with the latest software version or verify that the multiple
diagnostic interface (MDI) that is being used is configured to the PC that will be used. Clear
any codes and verify the condition has been corrected.
For step-by-step programming instructions, please refer to SI and the Techline Information
System (TIS) terminal.
1. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to
maintain a charge during programming. Only use an approved Midtronics® PSC 550
Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain
proper battery voltage during programming.
Page 3 August 2011 Bulletin No.: 11195A
2. Reprogram the engine control module (ECM). Refer to SI and Service Programming
System (SPS) documentation for programming instructions, if required.
2.1 Connect the MDI to the vehicle. Connect the MDI to the programming terminal with
a cable (USB or LAN).
2.2 Select J2534 MDI and Reprogram ECU from the Select Diagnostic Tool and
Programming Process screen.
2.3 Select ECM Engine Control Module—Programming from the Supported Controllers
screen.
2.4 Follow the on-screen instructions.
3. Clear all DTCs.
4. If the vehicle has been delivered to the customer, replace the camshaft position actuator
solenoid valves. Refer to Engine Controls - Camshaft Position Actuator Solenoid Valve
Replacement in SI.
5. CALIFORNIA, CONNECTICUT, MARYLAND, MASSACHUSETTS, MAINE, OREGON,
VERMONT, & WASHINGTON vehicles only: Install a Recall Identification Label.
RECALL IDENTIFICATION LABEL - California/Connecticut/Maryland/Massachusetts/Maine/
Oregon/Vermont/Washington Vehicles Only
Place a Recall Identification Label on each vehicle corrected in accordance with the
instructions outlined in this Product Recall Bulletin. Each label provides a space to include
the recall number and the five-digit dealer code of the dealer performing the recall service.
This information may be inserted with a ballpoint pen.
Put the Recall Identification Label on a clean and dry surface of the
radiator core support in an area that will be visible to people servicing
the vehicle.
When installing the Recall Identification Label, be sure to pull the tab to
allow adhesion of the clear protective covering. Additional Recall
Identification Labels for US dealers can be obtained from Dealer Support
Materials by ordering on the web from DWD Store,
www.gmdealerworld.com, and then click on the DWD Store link.
Request Item Number S-1015 when ordering.
GM
RECALL
COMPLETED
DEA LER CODE
DO NOT REMOVE
11195
99-999
COURTESY TRANSPORTATION – For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer
inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within
the warranty coverage period and involved in a product program is very important in
maintaining customer satisfaction. Dealers are to ensure that these customers understand
that shuttle service or some other form of courtesy transportation is available and will be
provided at no charge. Dealers should refer to the General Motors Service Policies and
Procedures Manual for Courtesy Transportation guidelines.
Page 4 August 2011 Bulletin No.: 11195A
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below.
Labor
Code Description
Labor
Time
V2443 Reprogram ECM 0.4
V2444 Reprogram ECM & Replace Camshaft Position Actuator Solenoid
Valves (Not to be used on vehicles in dealer inventory)
0.7
CUSTOMER NOTIFICATION – For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter
included with this bulletin).
In order to ensure full protection under the emission warranty, and the right to participate in
future recalls, the customer notification letter recommends that customers have their vehicles
serviced as soon as possible. It also advises that failure to do so could legally be determined
to be lack of proper maintenance. The vehicle may fail a state or local emission inspection
test if the recall work is not completed.
CUSTOMER NOTIFICATION - For Export
Letters will be sent to known owners of record located within areas covered by the US
National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers
should notify customers using the attached sample letter.
In order to ensure full protection under the emission warranty, and the right to participate in
future recalls, the customer notification letter recommends that customers have their vehicles
serviced as soon as possible. It also advises that failure to do so could legally be determined
to be lack of proper maintenance. The vehicle may fail a state or local emission inspection
test if the recall work is not completed.
DEALER RECALL RESPONSIBILITY
All unsold new vehicles in dealers' possession and subject to this recall must be held and
inspected/repaired per the service procedure of this recall bulletin before customers take
possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless
of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for
which there is no customer information indicated on the dealer listing, are to be contacted by
the dealer. Arrangements are to be made to make the required correction according to the
instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin
for your use in contacting customers. Recall follow-up cards should not be used for this
purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in
your dealership for service in the future, you must take the steps necessary to be sure the
recall correction has been made before selling or releasing the vehicle.
Page 5 August 2011 Bulletin No.: 11195A
***THE FOLLOWING 2 PARAGRAPHS ARE NOT FOR CANADA OR EXPORT***
When a California emissions recall is completed by a GM dealer, the dealer must provide the
vehicle owner a “Proof of Correction Certificate” which the owner may need to present to the
California Department Of Motor Vehicles (DMV) when renewing their vehicle registration.
Without this correction certificate, the owner may be unable to renew their vehicle registration.
Additional Certificates can be obtained, at no charge, from Dealer Support Materials by
ordering on the web from the DWD Store,
www.gmdealerworld.com, and then click on the
DWD Store link; request GM Item Number 1825 when ordering.
GM
==========================
[size=10pt]#PIP4716C:[/size][/color] Sharp Engine Rattle Noise At Start Up May Also Set P0011 P0014 P0016 P0017 - (Aug 2, 2011)
Subject: Sharp Engine Rattle Noise At Start Up may also set P0011 P0014 P0016 P0017
Models: 2010 Buick LaCrosse
2009-2010 Chevrolet Cobalt
2010 Chevrolet Equinox
2009-2010 Chevrolet HHR
2009-2010 Chevrolet Malibu
2010-2010 GMC Terrain
2009-2010 Pontiac G5
2009-2010 Pontiac G6
2009-2010 Pontiac Solstice
2009-2010 Saturn Aura
2009-2010 Saturn Sky
2009-2010 Saturn Vue
Equipped with the following engines
2009-2010 2.0L (RPO LNF)
2009-2010 2.2L (RPO LAP/LE8)
2009-2010 2.4L (RPO LE5/LE9/LAT/LAF
This PI was superseded to remove 2011 model years. Please discard PIP4716B.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern:
In rare instances a technician may comment they hear a short, sharp rattle noise from the front of the engine at start up. P0011 P0014 P0016 or P0017 may also set during this condition.
Recommendation/Instructions:
If the noise is from the front accessory drive area, inspect the engine belt. We have seen concerns with engine belts causing a loud ticking type noise. If found, verify power steering pulley outer edge is aligned flush with shaft and repair as needed. If pulley alignment is correct replace the engine belt.
If the noise is still present and is very short and sharp in duration (2-5 seconds). This may be an issue with the cam phasers not parking properly. Once the noise is verified as the phasers, they must be replaced. If the cam phasers are replaced, remove the CMP actuator solenoids to inspect for debris. If debris is found, clean and inspect for torn or loose screens and replace solenoid if necessary.
Note: If debris is found in the solenoids and phasers, change the oil and filter before returning to service, In some instances it may be necessary to change the oil/filter multiple times with a test drive in between each one. The filter and solenoids can be inspected afterwards to ensure no additional debris is present.
EFROSTER/DEFOGGER SYSTEM)
