[cavalier35]

I had the rear axle seal replaced and now the car's steering wheel is crooked.

I went to adjust the tie rods in the front, but after setting up a string and measuring all the wheels; I noticed the rear wheel they did work on is pointing with a negative toe. All the other wheel's measurements looked fine.

I called the dealership and the service rep told me they didn't take anything apart that would require an alignment.

However, I noticed wrench marks on the several of the bolts on the rear wheel.

Is it possible they took more apart than they are telling me and should I put pressure on them to do an alignment to fix the crooked steering wheel.

Thanks

 

[RIT333]

I had the rear axle seal replaced and now the car's steering wheel is crooked.

I went to adjust the tie rods in the front, but after setting up a string and measuring all the wheels; I noticed the rear wheel they did work on is pointing with a negative toe. All the other wheel's measurements looked fine.

I called the dealership and the service rep told me they didn't take anything apart that would require an alignment.

However, I noticed wrench marks on the several of the bolts on the rear wheel.

Is it possible they took more apart than they are telling me and should I put pressure on them to do an alignment to fix the crooked steering wheel.

Thanks

I would think that you would have noticed the crooked steering wheel upon driving it out of the shop. If so, then you should have mentioned it at that time. If you are a good customer, then they will likely work with you.

I'm assuming that the is a vehicle that is out of warranty, right ? More details might be helpful...

Either way, showing up in person is usually better than dealing over the phone. Good luck !

 

[cavalier35]

I actually picked the car up at night, right as they were closing, so I get the impression they may have rushed to get it done.

It was a day or two after I received the car back when I noticed the crooked steering wheel.

I had an extended warranty and this rear axle seal was replaced literally the same week it expired.

I don't mind paying to have it aligned, but if it needs to be done as a result of their workmanship, I think it's only right they take care of it.

Does anyone know what the process is to replace a rear axle seal? He basically told me it didn't require an alignment because they simply took the hub bolt off and pulled the axle out and swapped the old seal with the new.

However, I never had work done on the wheel before and noticed marking on some bolts, which makes me think it was taken apart.

Thanks

 

[NoobNox]

What year model is your Nox? Most people here either have a brand new Nox/Terrain/SRX or one that is not much more than a year old and won't have any experience with rear axel seals failing..

 

[fourmoremarine]

What year model is your Nox? Most people here either have a brand new Nox/Terrain/SRX or one that is not much more than a year old and won't have any experience with rear axel seals failing..

Bet he's talking about a J car......

 

[RIT333]

Bet he's talking about a J car......

Maybe a Cavalier - check his Handle !

 

[fourmoremarine]

Maybe a Cavalier - check his Handle !

very perceptive...... Why would you think I posted what I posted?

 

[RIT333]

very perceptive...... Why would you think I posted what I posted?

Duh - and here I thought you were clairvoyant - or the re-incarnation of Carnac the Magnificant (all of the young people will have to use Google !)

 

[fourmoremarine]

Duh - and here I thought you were clairvoyant - or the re-incarnation of Carnac the Magnificant (all of the young people will have to use Google !)

I don't have to google ****,,, getting old

 

[RIT333]

I don't have to google ****,,, getting old

No offense, but if you remember Carnac, you ARE old. If you remember, but then forgot, then you are REALLY old. ;D ;D

 

[Dave25]

Im wondering why a REAR seal would effect the steering at all. From my recollection no GM cars have rear steering.

If the mechanic did anything on the front while replacing a rear axle seal then id have their head checked.

BTW if this is for a J-body then ill bet there are better sites to ask this question. Not to offend anyone here but most other car sites im a member of are way more technical.