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Discussion Starter #1
Hi all- I just noticed today after I washed my car...

On the rear hatch door, right below the rear windshield, towards the middle of the window, right below the wiper blade...you'll see almost a flat surface that is painted, kind of a ledge as it curves out to the rest of the door- there is a small spot where the paint has chipped off. It's kind of a rough divot, it looks like it's gone down to the metal. Since it's on the flat surface, and right below the rear windshield, it's not a spot where someone could have backed into my car or anything. There is no dent, no scratches, no scuffs, nothing to indicate that an outside source caused it.

Has anyone experienced this? I plan on taking it to the dealership in the next day or two hopefully, will call in the morning and see when they are available.
 

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Just coat it with primer, color coat, and clear coat, and be done with it. $hit happens. It's in a spot where only you will ever notice it.
 

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All they'll do is touch it up from a small bottle, Might as well buy one now and just do it yourself. With all due respect Rit I wouldn't bother with primer and clear coat. Just wipe it off with a alcohol prep pad if you have one or glass cleaner if you don't. That looks a little deep so it might take a couple coats. Let it dry a day or two between coats.
 

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Discussion Starter #5
Haole Da Kine said:
Ouch, Looks like road rash to me.
I would think it was from a rock or something if it were on the front of the car, but it's on the back, four feet from the ground.

Does anybody know roughly how much a bottle of the paint would cost? I'm hoping it'll be covered by warranty since it's in such an odd spot and there is no other evidence of outside damage, guess it all depends on the eye of the beholder...
 

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Cars and trucks can throw some real curve balls as far as road debris. That wouldn't be a warranty issue, If they they fix it, It would just be "Goodwill" About 7 bucks for a bottle of touch-up.
 

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Haole Da Kine said:
All they'll do is touch it up from a small bottle, Might as well buy one now and just do it yourself. With all due respect Rit I wouldn't bother with primer and clear coat. Just wipe it off with a alcohol prep pad if you have one or glass cleaner if you don't. That looks a little deep so it might take a couple coats. Let it dry a day or two between coats.
HA - I don't either. I was just trying to give him the correct way before someone jumped all over my short-cut way. :cheers:
 

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GOOD POINT:

Sumr616 said:
I would think it was from a rock or something if it were on the front of the car, but it's on the back, four feet from the ground.

...I'm hoping it'll be covered by warranty since it's in such an odd spot and there is no other evidence of outside damage, guess it all depends on the eye of the beholder...
GOOD COUNTER POINT:

Odd spot or not...
This IS the liftgate...and Lord knows how many Sport Utes etc you see with bashed up liftgates, bent to Heck rear wipers, cracked back glass etc

because someone opened it up and...

BAMMM!!!

into the garage door...or low hanging tree branch...or whatever other overhang wasn't noticed.
I can envision this happening exactly like that...and...darn lucky the back glass wasn't shattered.

Not sayin' it happened to the OP this way,
just that it doesn't matter it's 4 feet off the ground
and on the back of the vehicle.
 

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Discussion Starter #9
Yea, I thought about that too mochanox. Parked it in my garage, opened door cautiously- still several inches clearance from the highest point. I can certainly see that happening to someone though.

Oh well...
 

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I would have to agree with the previous posts. I can look into the touch up paint number for you if you would like. In order to do so, I will need the make, model, year, and color of the vehicle or your VIN. Please feel free to contact me via private message as well. Thank you.

Tricia, GM Customer Service.
 

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Discussion Starter #11
Chevrolet Customer Svc said:
I would have to agree with the previous posts. I can look into the touch up paint number for you if you would like. In order to do so, I will need the make, model, year, and color of the vehicle or your VIN. Please feel free to contact me via private message as well. Thank you.

Tricia, GM Customer Service.
Thank you for asking Tricia, but I'll pass. I have a Customer Service Rep right now because of another issue (loud noise on start-up, seems to be trending, FYI) and I was able to ask her about it the other day. Her advice was that I should take it into the dealership, probably the best I can do. Thanks though!
 
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