Joined
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44 Posts
This service came with my Equinox that I purchased in 2010. After the free trial, I didn't take any steps to get a paid subscription and so started getting regular junk mail from them urging me to purchase a monthly or yearly subscription. I just threw these away, but then they called me. I usually don't even answer phone calls from numbers I don't recognize, but I was expecting a call from someone that day and answered it. I ended up being talked into a 5-month subscription for $22. Over this time, I find I don't use the SiriusXM's service enough to justify the price, and am trying to cut back on expenses anyways, so I want to cancel it before it automatically renews in a week. I have heard from many sources that this company is notoriously difficult to try to leave.
I quickly discovered that it is impossible to cancel online. If I had known that, I would never have given them my credit card info.
I'm now getting the "long-duration" hold from their 1-888 "Listener Care" number. I don't have time for this run around!
What works? is there a secret number to call? Should I pick the wrong option from the phone tree so I can actually get to speak to a person quicker?
I quickly discovered that it is impossible to cancel online. If I had known that, I would never have given them my credit card info.
I'm now getting the "long-duration" hold from their 1-888 "Listener Care" number. I don't have time for this run around!
What works? is there a secret number to call? Should I pick the wrong option from the phone tree so I can actually get to speak to a person quicker?