Sounds like you may have to find a better dealer for service.
well that was confusing ...MOCHANOX said:Imagine:
Secondary Dealer's technicans are horrible...in an effort to mitigate mistakes and misdiagnosis...front end folks are extremely nice and give out loaner cars left and right...still...service is inept
Primary Dealer's technicans are excellant...score well in "fixed right the first time"...dealer pays and insists on training regimes...doesn't have or need to spend the money on giving out loaner cars for those who do not qualify because they didn't buy the extended warranty...service overall is excellant
Your specific results and experiences may vary
SSEquinox said:well that was confusing ...
Now I see your original post gotcha right but the first dealer has my part in and the nox goes in tomorrow for service there to replace that part.MOCHANOX said:Ok...sorry...try this then...
Based on your horror story so far...there is NO WAY in the world I would go back to the dealer you have been dealing with
There is an old saying..."first time shame on them...second time shame on me"
I want to see you get it fixedSSEquinox said:Now I see your original post gotcha right but the first dealer has my part in and the nox goes in tomorrow for service there to replace that part.
You dont want to hear about broken clips really i guess youd be happy with a brand new 32k truck and having the dealer whos trained snap them off and have it protruding out? :MOCHANOX said:I want to see you get it fixed
I don't want to hear about more broken clips and mangled manuals
I do wish you the very best in this repair
I hope you receive better than the best they have to offer
2 thumbs up...
Umm... yeah... if you don't want to hear it then put him on your ignore list.MOCHANOX said:I don't want to hear about more broken clips and mangled manuals
Like I said in the OP ive had numerous corvettes (still own one) and numerous corvettes what I am really disappointed in is GMs customer service...the rep could barely speak English.Terrain said:Umm... yeah... if you don't want to hear it then put him on your ignore list.
I say let the guy vent. He IMHO does have some valid complaints and it seems his frustrations are mounting.
You can resume your gooey Equinox/Terrain lovefest in another thread... Sorry but you are beginning to remind me of Snowitch back when I was realizing my first Terrain was a piece of junk. He just couldn't get it through his head that someone wouldn't be head over heels in love with their vehicle.
SSEquinox said:You dont want to hear about broken clips really i guess youd be happy with a brand new 32k truck and having the dealer whos trained snap them off and have it protruding out? :
I keep my vehicles neat and clean a GM "certified" tech should treat that with respect I know my BMW service centers are always very neat and clean. The car even gets a bath when i bring it in....its just a different level..yes I'm sure I'll get a reply from someone
"go get a BMW then" thanks beat ya to it. ;D
Terrain said:Umm... yeah... if you don't want to hear it then put him on your ignore list.
I say let the guy vent. He IMHO does have some valid complaints and it seems his frustrations are mounting.
You can resume your gooey Equinox/Terrain lovefest in another thread... Sorry but you are beginning to remind me of Snowitch back when I was realizing my first Terrain was a piece of junk. He just couldn't get it through his head that someone wouldn't be head over heels in love with their vehicle.