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Discussion Starter · #1 ·
Anyone hear of a special $1000 GMC discount that is only for people that received a special mailer from GMC (or GM) This is not the customer loyalty discount.

I visited my GMC dealer a few days ago based on the dealer's online ad showing 2011 Terrains at $3500 off MSRP. So I meet with the sales manager (We already have a 2011 Terrain for my wife). The first thing he says is that I may not qualify for the discount. Sure enough, I'm not on "GMC's list". There goes $1000. Later in the conversation, he mentions to me that in order to receive the $2500 dealer discount I must purchase the dealer's outside/inside protectant, which goes for about $700. So now the discount is down to $1800, which he said was still below his cost. The credit union discount could not be used with this discount.

This whole process left me feeling uneasy and deceived by the dealer, and I'm already his customer. I was seriously considering and ready to buy a second Terrain if it really was at $3500 off. Now, I don't even want to do business with them. I checked and double checked their online ads and nowhere does it mention a qualification requirement for the $1000 discount or the sealant purchase requirement.

Anyone else see GM dealers selling cars this way? It definitely is making me think about using Internet shopping for my next car.
 

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There is a reason they call them "stealerships".

I don't like shady dealers like this, I ended up emailing all of the dealers in the area what I wanted and what I was willing to pay out the door. One dealer agreed to my price, and that was where I purchased. Easiest negotiation ever.
 

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Run away from that dealer if you can, $1800 off is not a good deal right now, I got my Equinox for that much off when these were hot and not a single one was at dealer so you can do a lot better.
 

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When my wife and I first started looking we noticed a dealership here in NC giving $3500 discount. We actually started the 90 minute drive and happened to come across another dealership and spoke with them in regards to this pricing. He stated that he had heard of this before, and the discount pricing they were showing is based on a car that has higher doc fees and dealer add on's etc. So in reality you are not saving the actual $3500. There is no way one dealership can give a much bigger discount than another.
 

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Discussion Starter · #5 ·
2011LTZ said:
When my wife and I first started looking we noticed a dealership here in NC giving $3500 discount. We actually started the 90 minute drive and happened to come across another dealership and spoke with them in regards to this pricing. He stated that he had heard of this before, and the discount pricing they were showing is based on a car that has higher doc fees and dealer add on's etc. So in reality you are not saving the actual $3500. There is no way one dealership can give a much bigger discount than another.
That's interesting. The dealer I'm referring to is just north of Charlotte.
 

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Actually, there was a couple of different 'private' offers last month that ranged from $500-$1500 off the Equinox and terrain. One was for owner loyalty and the other was a 'conquest' program for non-GM owners. They were sent by mail or you could be looked up on a dealer manifest list. And they could both be used with GM supplier, employee, military, college grad, and credit union discount programs. And these 'private' offers are still being sent out today. Any dealer that tells you that you have to buy a special 'whatever' is flat lying. It is possible that you weren't on any of the 'private offer' lists, but a dealer is a fool for not giving it to you because it works just like a rebate, i.e., the dealer gets that money back. I can look up anybody in the country as long as I have their name and address. I have almost 30 new EQ's in stock and will give out any discount that you qualify for!
 

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I went to the same dealership because they were advertising $3500 off all Terrains on their website. They then said that they would have to look me up to see if I qualified for the owner loyalty rebate (which of course I didn't). They also told me that in order to get the $2500 off that I would have to purchase their add on protectant and pay the doc fees. I think those things added more than $1100 to the price. So you only ended up getting like $1300 off the MSRP. I get supplier pricing discount but they said they could not combine these.
 

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Discussion Starter · #9 ·
I don't know if a couple of us are talking about the same dealer, but I won't buy another GMC from them again. I had issues with deception when I picked up my Terrain, but eventually they gave in and reversed the added charges that were never mentioned at the time of order.

So I recently had another experience with their deception. Even though I don't have an issue with their service department, I'm still likely to take our Terrain to either another GMC or Chevrolet dealer even if it means a longer drive.
 

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Discussion Starter · #11 ·
jproell2 said:
The dealership I am refering to is in Huntersville. DavidPJ -->What is the other deceptive act?
My most recent experience is described on the first post of this thread.
 
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