Gas nozzle popping out

granto · Dec 10, 2011

Has anyone had problems with the gas nozzle trying to pop out when pumping gas? It seems on mine that the nozzle tends to fall out very easily compared to other cars.

scottb · Dec 10, 2011

while i would not say it pops out, i would agree that is not as well designed as other cars i have owned over the years

wrusprod · Dec 10, 2011

I dont have any issues with my Terrain (2011)

Now my 06 HHR...you had to have the nozzle at a certain angle or it wouldnt let you pump the gas at full flow..(would stop the flow, like it was full)

Chevrolet Customer Svc · Dec 13, 2011

granto said:
Has anyone had problems with the gas nozzle trying to pop out when pumping gas? It seems on mine that the nozzle tends to fall out very easily compared to other cars.

Have you brought this to the attention of your local dealer? I would be happy to look into this for you with more information. Please feel free to contact me directly with the last eight of your VIN. Thank you in advance.

Tricia, GM Customer Service.

flats · Dec 13, 2011

I've only had a few fill ups, but I have noticed this as well. I have tried filling up at several different stations, but the nozzle does not appear to fit very well. I certainly wouldn't trust it enough to walk away while refueling.

Don7019 · Dec 13, 2011

Yes, I have definitely had this problem and still do some times. (I posted something earlier this year in the SRX General Discussion Forum subj: "Getting Gas - Gas Receptical Position" that you can refer to and see other responses). I've had the SRX for a year now and have learned to avoid certain pumps. If I find pumps where the "rubber thingy" that covers the receptical is fully in tack with no tears, I usually can set the auto pump and it will work OK. But it's very finicky and I often get a bad pump and have to stand there manually filling the tank. Never had this problem on any other car and I doubt that the pumps have suddenly deteriorated at the same time I got my new car.

granto · Dec 14, 2011

Thanks for the input, at least I know it is not operator trouble now.

I registered a complaint with the NHTSA, to see if this is a known safety issue. You can register a complaint at:
https://www-odi.nhtsa.dot.gov/ivoq/

fullcourt · Dec 15, 2011

I owned a 2010 Equinox, never could just leave the nozzle without holding it. Then the car was totaled. Now I own a 2012 EQ, and same thing, the nozzle falls down and shuts off.
For some reason the hole in an oval shape, not a smaller circle that would hold the nozzle.
Maybe for another kind of fuel, IDK.
I live in California, so maybe the nozzles are different.
And, yes, Tricia, I did mention it to my dealer, he just shrugged. You have great faith in GM dealers. :help:

racergiant · Mar 5, 2012

I've never had the nozzle actually fall out but, I'm constantly having to stand there and squeeze the nozzle. :angryfire: :angryfire:
There was only one station where the gas nozzle auto-fill lever actually stayed locked and I didn't have to squeeze the nozzle. Wish I could remember which one - it'd be worth it to go there all the time.

There's definitely a design flaw in the filler neck. It's too wide where the tip of the nozzle is located when fully inserted. This causes the nozzle to "droop", which in turn causes the fuel to not flow smoothly. This lets the fuel back up and trip the locked open nozzle thinking it was full. :angryfire: :banghead:

:thumbdown: Dumb design :thumbdown:

jcarm75 · Jun 17, 2012

Wife said the same thing about the pump nozzle. I just filled it recently and the same thing happened. So I pushed the nozzle in a little harder and angled it down and it stayed in place.

On a side note:
Its funny that the stations don't want you to leave your car fueling unattended, but they provide you with the clip on the pump to allow you to do it. I use it as convenience and stand right next to it while refueling.

fourmoremarine · Jun 17, 2012

jcarm75 said:
Wife said the same thing about the pump nozzle. I just filled it recently and the same thing happened. So I pushed the nozzle in a little harder and angled it down and it stayed in place.

On a side note:
Its funny that the stations don't want you to leave your car fueling unattended, but they provide you with the clip on the pump to allow you to do it. I use it as convenience and stand right next to it while refueling.

Where I live, your responsible for any spills, So I always stay with the nozzle. Wonder how much it would cost to have the haz-mat team show up at the station because you spilled a couple gallons.

jcarm75 · Jun 18, 2012

I don't think that would happen because the nozzles are designed to limit the spillage.They shut off when it pops off (at least the newer pump nozzles do here in SoCal). You would manually have to hold the tip back of the fuel nozzle to get it spill on the floor (thats the only way to fill up my gas tank for my lawn mower).... Most places have fuel/oil absorbers they throw on the floor when there is a spill.

Don B · Jun 18, 2012

Since I had two automatic shutoffs fail I hang on to the nozzle and control it myself.

cottonseed · Jun 18, 2012

Im pretty sure there is a TSB on this. Mine used to do this too and when I brought it to the dealer they knew the problem and fixed it.

murdawg53 · Jun 18, 2012

2012 Terrain. Same problem about popping out, but only in California. No problem on vacation to Oregon and Washington. Today, I will see what the dealer has to say. Luckily, there are less fillups at 28.1 mpg.

bigb12359 · Jun 18, 2012

hi ,

PI0628A: Vehicle Fuels Slow, Cannot Refuel or Fuel Pump Frequently Shuts Off Before Tank is Full (Replace Fuel Tank Filler Pipe) - (May 14, 2012)

Subject:

Vehicle Fuels Slow, Cannot Refuel or Fuel Pump Frequently Shuts Off Before Tank is Full (Replace Fuel Tank Filler Pipe)

:cheers:

EquinoxFF1063 · Jun 18, 2012

bigb12359 said:
hi ,

PI0628A: Vehicle Fuels Slow, Cannot Refuel or Fuel Pump Frequently Shuts Off Before Tank is Full (Replace Fuel Tank Filler Pipe) - (May 14, 2012)

Subject:

Vehicle Fuels Slow, Cannot Refuel or Fuel Pump Frequently Shuts Off Before Tank is Full (Replace Fuel Tank Filler Pipe)

:cheers:

I believe this is my issue, nozzles cuts off about 4 gallons below max. A real pain to fill it up. I tried from tank on "E" on fumes to fill tank to filler neck to test the capacity, tank took 19.5 gallons and starts the shut off problem at about 16 gals. Very time consuming to squeeze in those last few gals. I'll need to find out if this is what others are experiencing before bring it in for a replacement filler neck, I don't want to "pay" to have them look at it. Thanks for the info.

cottonseed · Jun 19, 2012

EquinoxFF1063 said:
I believe this is my issue, nozzles cuts off about 4 gallons below max. A real pain to fill it up. I tried from tank on "E" on fumes to fill tank to filler neck to test the capacity, tank took 19.5 gallons and starts the shut off problem at about 16 gals. Very time consuming to squeeze in those last few gals. I'll need to find out if this is what others are experiencing before bring it in for a replacement filler neck, I don't want to "pay" to have them look at it. Thanks for the info.

thats going to be your issue, and they wont charge to fix it. find the tsb and print it out and bring it with you.

EquinoxFF1063 · Jun 20, 2012

My search for this TSB is coming up empty, can someone link me to this Fill Up TSB ?

cottonseed · Jun 20, 2012

EquinoxFF1063 said:
My search for this TSB is coming up empty, can someone link me to this Fill Up TSB ?

Even though that is the problem there seems not to be a TSB on it for the 2012's.... as of yet I suppose. Here was mine from my 2010.
http://www-odi.nhtsa.dot.gov/cars/problems/tsb/tsbsummary.cfm?tsbs_id=10043309&prod_id=748790&year=2010&make=CHEVROLET&model=EQUINOX&type=VEHICLE

Gas nozzle popping out

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