GMC Terrain, Equinox, and SRX Forum banner

1 - 20 of 24 Posts

·
Registered
Joined
·
479 Posts
Discussion Starter #1
When we leased this Terrain the dealer told us the inspection outfit would contact us with one month left on the lease, didn't happen, time running out. So I called GM leasing, couple minutes explaining the deal, the rep. said she would transfer me to the inspection co. Got dialed, voice mail for several minutes, rang one time, line went dead. Called GM again, went through the spiel again, lady said she'd have them call me. Nothing yet. So at this point the question is, How important is it to have the inspection actually done? Inspection co. is called AutoVin. Have to say this GM lease has been a pretty screwy deal all the way. Started out with Ally, then Western Union, now GM leasing. All on a two year lease. At least when I call GM I get a real person pretty quickly. Anyone shed any light on this situation?
 

·
Registered
Joined
·
958 Posts
Sorry, I have no experience with leases. Hope you get someone with info that will help. What do you plan as a follow-on to the lease?
 

·
Registered
Joined
·
47 Posts
All the GMAC leases I have had they do not have any pre turn in inspections.. The other companies I've leased from, Chase & Honda did pre turn in inspections...
 

·
Registered
Joined
·
17 Posts
I have been leasing since the late 70's and never really had any major problems at turn in time. It was easy peasey when i was dealing with a leasing guy where i would turn in the car and tell him what car i wanted next. Since 2000 i have been with GM Buick or Chevy. and the dealer always handled the lease end and the new car. As long as there is no major scratches and dents you should have no problem.
 

·
Registered
Joined
·
479 Posts
Discussion Starter #5
This headache continues. Made four more calls trying to get this machine inspected. No luck as of today. Did a test drive of a new Tahoe last week, dealer said there's nothing to worry about on the old lease, just leave it here, but all the paper work I have says different, must be inspected before turn in. Lots of horror stories about this deal. Wife and I are in full agreement (rare!) that this is our last lease. This is absurd..... Might test drive a Kia? Well, maybe not.
 

·
Registered
Joined
·
479 Posts
Discussion Starter #6
Sorry, I have no experience with leases. Hope you get someone with info that will help. What do you plan as a follow-on to the lease?

Really looking at a Tahoe, before the new model comes out. Number one choice so far. Maybe get a deal we can afford, those machines are expensive.



Looked at a couple new Blazers, no appeal to me and way over priced for a Mexican built machine. Probably see some serious discounts when the newness wears off. Won't wait, not interested. And we've had a bunch of Blazers and S10 PUs.



Or a Traverse or Acadia, but not really seeing any deals on those. Just amazing what these vehicles cost these days. $40,000 is a lot of money to me. For uni-body six cylinder mid size crossover.



Whatever, won't be another lease. Our first lease was an all around good experience, this go around has turned into a nightmare. Our Terrain- at 16k miles - is still in new condition, no reason for all this nonsense.
 

·
Registered
Joined
·
958 Posts
I have no experience with leases, as I stated previously---but I do understand your concern and desire to abide by the terms of the lease, including the requirement to have the inspection requirement satisfied. However, if the dealer states that all is good and he will secure the "close-out" of the current lease, and he accepts the vehicle as it is, well, that seems to me that the transactions would be complete. Just the same as the dealer paying off the balance due on a trade-in. Granted, it requires due diligence and follow-up to ensure the dealer completes his action--but it should be a "normal" business transaction for a dealer to convert from an existing lease to a new lease and ensure that everything is cleared. Just my thoughts---but if those things were assured, I wouldn't necessarily turn away from a lease (for the reason you stated.)

(Personally, I've never leased because I prefer to have "ownership and equity" in things.)
 

·
Registered
Joined
·
29 Posts
I just dropped off my ATS to the dealer. Simple.
However, it made me a little nervous leaving without a review and signature stating anything. Including general condition of the vehicle.
I also got a surprise in the mail a few weeks later. It was a bill for "jack missing" That model had runflats and NO jack offered! duh
 

·
Registered
Joined
·
196 Posts
I just drop off my GM lease at the dealer and pick up my new car. As long as I was purchasing / leasing a new car, my dealer took care of everything including the inspection.

Now, are you sure that the paper work says YOU are responsible for getting the inspection done?

I can remember my paperwork stating that I am responsible for the repairs / cost of anything the inspection brings up. But it never stated I was responsible for getting the inspection done. This was a dealer responsibility to my understanding.
 

·
Registered
Joined
·
479 Posts
Discussion Starter #10
This is what we're going on, pretty much spells it out. Just can't take a chance turning it over to a dealer, have a kid run a bike into it and getting a repair bill for $1500, or something similar.
 

Attachments

·
Registered
Joined
·
1,057 Posts
Looking at what you posted, you should be able to it to your original dealer and have them call AutoVIN for the inspector to verify the inspection. Being you only have 16K, pretty sure it's in like new condition, with no major issues.
 

·
Registered
Joined
·
47 Posts
I've turned the last 3 GM leases I had in with no inspection... Who is the lease holder? GM Financial?
 

·
Registered
Joined
·
479 Posts
Discussion Starter #13 (Edited)
I guess GM Financial is the lease holder now. Started out dealing with Ally, then Western Union, GM leasing, and now I guess I'm dealing with GM Financial.



Still waiting for the Autovin call to set up an inspection.



(edit), Looking through all the paper work I also see Acar leasing and Wells Fargo. I wonder if I were to just keep the Terrain if anyone would notice?




We do have a 2001 Blazer with 55K miles now in storage, never in snow, like new, still original tires, etc. Might have to put that machine back in service until we can figure out how to go. I've had plans for that Blazer someday. Black 2 door 2 wheel drive, loaded. But not what we want for a vacation touring machine.



Oh well, thanks for the forum and letting me vent some.
 

·
Registered
Joined
·
1,057 Posts
Hey, that's what we're here for.
 

·
Registered
Joined
·
5 Posts
When I leased through Ally, there was never an inspection. Then when the next lease was with GM Financial, they require an inspection. The company was AutoVIN. They contacted me to set up the inspection at the house. They came on time, gave me their business card with a PIN # and did their inspection, photos, check for 2 keys, etc. Also make sure that you still have the manuals that came with the car. They want that present as part of the inspection. My last lease end had a scratch and small dent which was in the acceptable size range and photos were taken with the scale.


Afterwards, you will get an email with a link to the report and photos.
----------------------------------------
Inspection Report Complete
We hope your inspection experience was a pleasurable one. If you have questions regarding your turn-in-process, potential charges or other questions regarding your inspection results please contact: GM Financial Leasing.

---------------------------------------

I turned my lease in without any issues and leased another vehicle (2018 Equinox Premier)


I def think you need the inspection and wouldn't leave it up to the dealer. They are just looking to lease you another car.


Good luck.
 

·
Registered
Joined
·
479 Posts
Discussion Starter #16
Finally did get and inspection date set up for next week, 11th phone call at this point I think. Been looking to buy a new Chevy of some sort and I can honestly say that the sleezy sales tactics are alive and well. Done with leasing. And internet sales information is a real joke.



Twisting the wife's arm to go buy a Honda Pilot and run it to death, if those things will ever die.
 

·
Registered
Joined
·
47 Posts
Finally did get and inspection date set up for next week, 11th phone call at this point I think. Been looking to buy a new Chevy of some sort and I can honestly say that the sleezy sales tactics are alive and well. Done with leasing. And internet sales information is a real joke.



Twisting the wife's arm to go buy a Honda Pilot and run it to death, if those things will ever die.

Car sales people have a large percentage of dirt bag people in the ranks & many dealerships are shady... I have found a few good chevy dealers here in my area that are the exception...





I am not sure Honda quality is what is used to be... Make sure you do your research.. We really considered a CRV but, I was not impressed by the technology or interior layouts and I really couldn't get excited about the styling..
 

·
Registered
Joined
·
479 Posts
Discussion Starter #18
No Honda in our future. Waiting on the inspection before going broke on a new Chevy to be named later. Had my sights set on a crew cab Colorado, wife's been harping on a new Tahoe. You can take a guess at what we're signing papers on?
 

·
Registered
Joined
·
1,057 Posts
Remember Tom3 ‘Happy Wife, Happy Life’ unless you’re old married folks, in which case you’re past being happy. Lol
 
  • Like
Reactions: tom3

·
Registered
Joined
·
958 Posts
Hey scbearsfan--I'm old AND happily married--and HAPPY! You are right, though: Happy Wife, Happy Life! Requires good communication and a willingness to compromise --based on mutual SHARED goals.
 
1 - 20 of 24 Posts
Top