Does GM think we are stupid buying crappy cars?

39392 Views 55 Replies 22 Participants Last post by bballr4567, Apr 1, 2011

SuperMat64

Discussion Starter · Jul 30, 2010

Today i had to take my Terrain to the dealer because i had something leaking... They called me back asking me if i've put some windshield washer fluid at the wrong place because i have a prestone overflow... I telled her that i know where to put windshield washer fluid and that i did'nt put that in for some weeks.

My Terrain is 4000km old and it is my 5th visit to the dealer (4 for the anoying power steering sound) and this one for this leak.

Everybody here seems to have troubles with their Equinox/Terrain... Even if the troubles are important or not... troubles are troubles...

That makes me regret i've not purchased a Kia...

My vacations starts on monday and i am going to a 2000km trip to make some atv rides.

I hope that my problem is not serious and that i will get back my Terrain for the weekend.

I am really thinking about trading off my Terrain for a Ford Edge or a Nissan Murano...

41 - 56 of 56 Posts

RNOX

· #41 · Mar 30, 2011

I believe GM is pissing alot of Nox and Terrain owners with the fuel in the oil problem. GM went bankrupt and had to be bailed out. They can fall again. People should report to NHSTA so maybe GM will do a voluntary recall or be forced into one.

bigbird

· #42 · Mar 30, 2011

MOCHANOX said:
I
Condition/Concern:
Some customers may complain of rough running, engine run-on for a few seconds, and a SES light due with a P0172 DTC stored. In most cases, the crankcase will have obvious fuel contamination.

This may be a result of the high pressure fuel pump leaking fuel into the crankcase when the plunger is depressed.

Another case of unproven technology with the direct injection. GM jumped on the DI bandwagon quickly, first with Cadillac engines, and then the 2.4 and 3.0 DI engines.This was one of the reasons I backed out of getting an '11 Terrain. I stuck with proven and dead reliable port injection on my V6 RAV4. I also wanted to support both my country where the RAV4 is assembled (Canada) and Japan, which has taken a real a$$ kicking from the earthquake.

bballr4567

· #43 · Mar 30, 2011

RNOX said:
I believe GM is pissing alot of Nox and Terrain owners with the fuel in the oil problem. GM went bankrupt and had to be bailed out. They can fall again. People should report to NHSTA so maybe GM will do a voluntary recall or be forced into one.

It took nearly 3 years for BMW to realize what the problem was on their HPFP motors.

Its gonna be interesting to see how GM goes about this.

RnB

· #44 · Mar 30, 2011

5500 miles so far and no problems here...

RNOX

· #45 · Mar 30, 2011

I had a CVT tranny that GM used on the Saturn VUE. Many people have reported failures and a class action suit was filed and won. When GM went bankrupt they were able to get out of the suit. They did send a letter to CVT owners and gave some compensation which was less than was given in the class action. I got $5000 for my VUE towards a new GM vehicle. With these fuel pump failures that may be the recourse.

JeffB

· #46 · Mar 30, 2011

So, is there a fix available? Is GM saying they won't fix it under warranty? How much for the fix, if not under warranty?

Don't think they're "crappy cars". Even BMW, Mercedes, etc. have problems. The last time I was at the Honda/Toyota dealer, the shop was full. If they were perfect, they wouldn't need mechanics or warranties.

RNOX

· #47 · Mar 30, 2011

JeffB said:
So, is there a fix available? Is GM saying they won't fix it under warranty? How much for the fix, if not under warranty?

Don't think they're "crappy cars". Even BMW, Mercedes, etc. have problems. The last time I was at the Honda/Toyota dealer, the shop was full. If they were perfect, they wouldn't need mechanics or warranties.

GM went bankrupt .. The others you mentioned didn't

bballr4567

· #48 · Mar 30, 2011

And?

Look, your vehicle is covered under warranty as is pretty much every other new vehicle. My FILs Venza has been back to Toyota twice for TMPS issues that annoy the living crap out of him. The vehicle just beeps and beeps and beeps the whole time you drive it.

People are seriously blowing the problems out of proportion. If there is one, it will get fixed just like when you break stuff on anything.

ChevyMgr

· #49 · Mar 31, 2011

bballr4567 said:
People are seriously blowing the problems out of proportion. If there is one, it will get fixed just like when you break stuff on anything.

Forums create the mindset of a particular vehicle having problems. Such as the fuel in oil thread. After reading that thread, I sat back and thought.."how many people are under their hood sniffing their dip sticks right now". :

I work at a large Chevy store and I checked the history for the Labor Op code on replacing the high pressure fuel pump. Their have been 2 in the last 8 months on Equinoxs. We write up 70-100 vehicles per day with 35% of those being warranty repairs. That's not a very high failure rate.

MOCHA11NOX

· #50 · Mar 31, 2011

ChevyMgr said:
I sat back and thought.."how many people are under their hood sniffing their dip sticks right now". :

!!! ROFLMFAOPIMP !!!

MOCHA11NOX

· #51 · Mar 31, 2011

ChevyMgr said:
I checked the history for the Labor Op code on replacing the high pressure fuel pump. Their have been 2 in the last 8 months on Equinoxs...That's not a very high failure rate.

And before someone says "well...how many don't realize they even have the problem?"

I would point out that there are a couple of warning signs that even a total novice would notice and probably seek assistance with:

1. Illumination of SES lamp
2. Engine run on (dieseling)
3. "Overfilled" crankcase (granted that may not be spotted by a novice)

NoobNox

· #52 · Mar 31, 2011

MOCHANOX said:
And before someone says "well...how many don't realize they even have the problem?"

I would point out that there are a couple of warning signs that even a total novice would notice and probably seek assistance with:

1. Illumination of SES lamp
2. Engine run on (dieseling)
3. "Overfilled" crankcase (granted that may not be spotted by a novice)

Yep, when I first started seeing these "gas in the oil" posts I got paranoid and actually went out to my Nox and checked. Didn't smell anything but oil...and haven't the few times I've checked since. Also..I know what used oil (synth or dino) smells like versus gasoline, I paid for my first car by working weekends and summers at my uncles full service gas station.

RNOX

· #53 · Mar 31, 2011

I've been changing oil on my vehilces since 1983. I have used syn, syn blend and organic oil. None of them have smelled like gasoline.

bballr4567

· #54 · Mar 31, 2011

RNOX said:
I've been changing oil on my vehilces since 1983. I have used syn, syn blend and organic oil. None of them have smelled like gasoline.

So does yours smell like gas? Why havent you taken it into the dealership? Have you done an oil analysis?

rcturner

· #55 · Apr 1, 2011

Re: Does GM think we are stupid headless buyers ?

bballr4567 said:
You know what they say about the first year model run right? Yea, its usually true.

Its probably something stupid or that a hose isnt on a tank right and its leaking.

What type of fluid was it? Prestone overflow? Our vehicles dont use prestone fluid but dexcool.

This is not really a first year car. The body is new but, the engine is several years old. The transmission is just a variation of previous transmissions. There is very little risk in this drivetrain. There is some risk in all vehicles. Generally, the dealer makes the difference.

bballr4567

· #56 · Apr 1, 2011

rcturner said:
This is not really a first year car. The body is new but, the engine is several years old. The transmission is just a variation of previous transmissions. There is very little risk in this drivetrain. There is some risk in all vehicles. Generally, the dealer makes the difference.

Engine isnt brand new, no, but the heads, direct injection, secondary fuel pump, pistons (IIRC) and a different block with different cooling.

The transmission isnt all new but the coding is completely new.

I do agree that the dealer makes ALL the difference.

41 - 56 of 56 Posts

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