Discussion Starter · #1 ·
On July 1st I ordered a 2011 Terrain. At that time the sales manager was very cocky about being able tyo have it delivered by the middle of August. I asked hin how confident he was and his response was "VERY!". I said confident enough to put money on it? He said yes. We agreed (in writing) that he would give me an additional $200/week off for every week the car was not delivered by August 28th. After trying for weeks to get a order number from them I contacted them again today. He told me there had been a "mix-up" in the allocations and that they now had an allocation to order my Terrain but he wouldn't agree to do so unless I moved the delivery agreement date back a month until September 28th. I refused and told him I needed to speak with the owner. He refused to let me talk with the owner and instead had me talk to another sales manager whom I had dealt with previously. This sales manager agreed with everything I said and said he would talk with the owner and get back to me yet today. Still haven't heard back...any advice from others who may have had similar problems?