I would really like to know when the companies you represent stop taking people for fools,on this forum alone there are over 100 documented customers highly dissatisfied with these products and for very good reasons.If we were balloons we would bust from all of the hot air blown up our a...s by so called representatives which include dealers,district reps and of course GM themselves.Tricia you have yourself told me you forwarded my concerns to someone who mattered yet I never heard ANYTHING back from them which leads me to believe either you are not being taken seriously or they just do not care.I got action in 11 days after filing the Lemon Law so I think your efforts fell (fall) on deaf ears or into the category of "not yet is it a concern" we really need to pay attention to.
I am in a new Terrain and everyday wonder is this the day, I view these boards and see so many people STILL having problems most of which seem to be falling on deaf ears...as if it's THEIR fault.The communication comming from GM is absolutley horrible,like a systamatic state of confusion.
Yesterday I went back to my Dealer who installed the crossrails as part of my agreement with GM and to pick up a check they owed me for a wood dash kit I had installed on my devil machine,which by the way my dealer laid out to me as I was concerned about having to possibly wait months to actually get it from GM themselves.I remember the time before,the LAST time I was in for repairs there were probbaly 6 new Terrains on their lot,none this time..I asked the service gal where were all of the Terrains thinking wow maybe they have been sold...she informed me OH they are probably around the back...I thought hmmm around back..not on front lot???????
I could end this saying I am venting but it's way more than a vent or rant it is TOTAL disgust in how thsi whole situation is being handled and has been handled.
Now GM can not even get it's recalls worded right as we the consumers spend our HARD EARNED monies stuffing their pockets and getting treated like peons just living in their worlds.
So I have a new Terrain but still live in fear from past experiences and present concerns about other posters who believe it or not are suffering through a GM screw up and at their expense of daily aggravation!
I am in a new Terrain and everyday wonder is this the day, I view these boards and see so many people STILL having problems most of which seem to be falling on deaf ears...as if it's THEIR fault.The communication comming from GM is absolutley horrible,like a systamatic state of confusion.
Yesterday I went back to my Dealer who installed the crossrails as part of my agreement with GM and to pick up a check they owed me for a wood dash kit I had installed on my devil machine,which by the way my dealer laid out to me as I was concerned about having to possibly wait months to actually get it from GM themselves.I remember the time before,the LAST time I was in for repairs there were probbaly 6 new Terrains on their lot,none this time..I asked the service gal where were all of the Terrains thinking wow maybe they have been sold...she informed me OH they are probably around the back...I thought hmmm around back..not on front lot???????
I could end this saying I am venting but it's way more than a vent or rant it is TOTAL disgust in how thsi whole situation is being handled and has been handled.
Now GM can not even get it's recalls worded right as we the consumers spend our HARD EARNED monies stuffing their pockets and getting treated like peons just living in their worlds.
So I have a new Terrain but still live in fear from past experiences and present concerns about other posters who believe it or not are suffering through a GM screw up and at their expense of daily aggravation!