Sounds like we're all on the same boat! Mine broke on my 2011 equinox and I was curious...so I did some digging. I opened up the compartment, removed the rubber mat and unscrewed two bolts. I slowly shimmied the entire compartment out and noticed that the spring mechanisms were intact, but there was a crack in the plastic mold that holds the mighty spring in place. I thought about ordering another part, but it appears that it would only crack and crack again. I'd hate to wait for the other side to crack as well. Glueing the piece or melting the piece would only frustrate me. If only there could be an improved design on this part so that it would be more durable seeing as that it happens to so many customers? Perhaps a new mold can be improved and available for customers.