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I've seen old threads about the media control module going bad that cause this.

Where is the media control module located? and is it a plug and play fix?

I did not see a fuse JUST for the usb/aux.

Any help much appreciated.
 

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I have the diagrams for the 2014 Equinox, yours might be different but it will get you started.
Check fuse #13 and #17 under dash fuse block.
These circuits are powered by the Retained Accessory Power Relay.
Hope this helps.
 
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