TerrainForum.net: GMC Terrain Forum - Reply to Topic
Thread: WATER in taillight and leaking through tailgate... Reply to Thread
Title:
Message:
Trackback:
Send Trackbacks to (Separate multiple URLs with spaces) :
Post Icons
You may choose an icon for your message from the following list:
 

Register Now



In order to be able to post messages on the TerrainForum.net: GMC Terrain Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



  Additional Options
Miscellaneous Options

  Topic Review (Newest First)
12-27-2019 10:56 AM
hopbrewer I have the exact same issue with my 2011 GMC Terrain. I came here also looking for some information. If it's happened to more than his vehicle, it sounds like it could be an issue with the Terrains. I'm going to check for a recall.
11-04-2018 04:28 PM
Buckmaster I also have this problem. I just sent the Chevy customer service post a message. Our dealership was no help.
10-02-2018 12:40 PM
BUNEDOX
Quote:
Originally Posted by Chevrolet Customer Svc View Post
Hi ronw,

Sorry that you have experienced water condensation in your Terrain. I'm glad that your dealership has been diligently working to resolve this issue for you. If you would like for us to document this issue within our system please feel free to contact us by private message. If there's anything we can do to assist with this situation let us know.

Amber N.
GMC Customer Care
Is this member still active? Can you help me aswell?
04-06-2018 01:45 PM
RIT333
Quote:
Originally Posted by Lisa View Post
p.s ignore rude people on this forum who refuse to offer advise and leave snarky comments.
Lisa
Lisa - Welcome to the Forum.

Yes - you are welcome to ignore me, but i think that your comment should have been directed to a post by a GM Customer (dis)Service Rep. Most of the Forum members are very knowledgeable, and tend to go out of their way to help others.

Give it a try ... it may help you some day.
04-06-2018 12:37 PM
BUNEDOX I am having the same problem as well on my 2011 GMC Terrian. I tried sending a personal message to the Chevrolet Service Guru on this forum but their inbox is full. My local Chevrolet dealership said there was nothing they could do about a leak in the taillight. Is there a phone number for GM that I can call who is familiar with this issue and how to resolve it?
04-04-2018 11:49 AM
Lisa
Quote:
Originally Posted by lou-in-usa View Post
Well Typically,
People in forums have a variety of experiences with similar vehicles and may have had a similar problem and know the solution.
If the answer is always to see the dealer, then why are most people here?
Or are you trying to tell me this is not the right place to address issues with Exterior & Body components?
Lou, I have the same problem. I have a 2017 GMC Terrain, and the passenger side tail light collects condensation even when it is not raining. My car is kept in the garage and the only time it is outside is when I am at work. After a short, yet heavy, rain recently, I had a considerable flow of water rush out of the lift gate when opened it. I have contacted the dealership and have an appointment soon. I will let you know what they say.
p.s ignore rude people on this forum who refuse to offer advise and leave snarky comments.
Lisa
11-07-2013 03:53 AM
tinman080
Re: WATER in taillight and leaking through tailgate...

My '12 had the left backup lamp assembly on the gate fill up with water. The lamp body-to-lense glue job was bad on one end. They replaced the light assembly-problem solved. The tailgate is a flow thru design, when water gets in, it will drain out the bottom of the gate thru the small holes. Normal. They could check your lamps using VERY low pressure air, it can be felt blowing out at the leak point. Perhaps the first lamp was not replaced, only dried out and reinstalled. That would explain the rapid refill of moisture?
11-06-2013 07:54 PM
Chevrolet Customer Svc
Re: WATER in taillight and leaking through tailgate...

Quote:
Originally Posted by ronw
My 13 Terrain Denali has considerable water condensation in both the main tail light housings as well as passenger outside housing. Dealer replaced one housing, has ordered other two. The new one is already getting condensation again. The dealer is clueless, asked me if I am parking the back end into a lake (they were joking) It rains alot here, but I have never had another vehicle do this. No other factors that can be attributed at this time.
Hi ronw,

Sorry that you have experienced water condensation in your Terrain. I'm glad that your dealership has been diligently working to resolve this issue for you. If you would like for us to document this issue within our system please feel free to contact us by private message. If there's anything we can do to assist with this situation let us know.

Amber N.
GMC Customer Care
11-06-2013 03:54 PM
ronw
Re: WATER in taillight and leaking through tailgate...

My 13 Terrain Denali has considerable water condensation in both the main tail light housings as well as passenger outside housing. Dealer replaced one housing, has ordered other two. The new one is already getting condensation again. The dealer is clueless, asked me if I am parking the back end into a lake (they were joking) It rains alot here, but I have never had another vehicle do this. No other factors that can be attributed at this time.
12-06-2011 03:59 PM
Chevrolet Customer Svc
Re: WATER in taillight and leaking through tailgate...

Quote:
Originally Posted by lou-in-usa
During a recent rain I noticed water leaking through the back panel of the hatch when I opened it up. It had been raining overnight. When I closed the hatch I saw water in the taillight. This was the right (passenger) side.How is this water getting in?
Has your concern been resolved? Have you brought this to the attention of your dealer? Please feel free to keep me posted and contact me directly if you have further questions. Thank you.

Tricia, GM Customer Service.
This thread has more than 10 replies. Click here to review the whole thread.

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 
For the best viewing experience please update your browser to Google Chrome