"please enter your password" keeps coming up - TerrainForum.net: GMC Terrain Forum
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post #1 of 9 (permalink) Old 02-25-2020, 10:26 AM Thread Starter
tic
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"please enter your password" keeps coming up

Half a dozen times now our 19' Denali prompts me to enter our password on the infotainment screen. If I don't enter it nothing shuts off, all options are still available but it's getting annoying. When I do enter the password and it's acceped, nothing changes but a few days or weeks later I'm prompted again. Has anyone else experienced this and if you did, was there a fix? I hate to do a dealer visit for this for fear they will screw something else up trying to fix this issue LOL
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post #2 of 9 (permalink) Old 02-25-2020, 12:31 PM
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I don't have that vehicle, but - are they capable of Over-The-Air software updates? Maybe you received an update that has this bug in it?

OR - when you enter the password, is there a "Remember Me" checkbox you have to tap?

OR - maybe power is being intermittently lost to the radio unit, causing it to lose the password?

Just guessing here ...

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post #3 of 9 (permalink) Old 02-25-2020, 05:13 PM Thread Starter
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Yes, it can and does receive over the air updates.. The issue was happening before the last update and is still present after the update.. There is no "remember me" prompt unfortunately.. No power interruptions that I'm aware of. .Many lose their radio presets but that's never happened to us.
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post #4 of 9 (permalink) Old 03-04-2020, 10:30 AM
SJS
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I notice mine prompts me for a password after I log in to my GMC account on the computer.
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post #5 of 9 (permalink) Old 03-04-2020, 03:33 PM
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Mine just did this for the first time the other day. I hope it does not become an ongoing issue.
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post #6 of 9 (permalink) Old 03-06-2020, 10:15 PM
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I hate all this crappy tech crap
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post #7 of 9 (permalink) Old 03-06-2020, 11:16 PM
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Quote:
Originally Posted by 04 commemorative View Post
I hate all this crappy tech crap
And yet, here you are on a computerized forum.

2018 Terrain Denali, 2.0T, Blue Steel Metalic/Black
2013 ATS Premium, 3.6 V6, White Diamond Tri-coat/Brownstone
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Last edited by jerrymander; 03-07-2020 at 02:01 AM.
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post #8 of 9 (permalink) Old 03-07-2020, 01:18 PM Thread Starter
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I like all the tech crap... when it all works ... I'm starting to think that this car (ANY new car) is going to be expensive to own long term with the electronics failure potentials
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post #9 of 9 (permalink) Old 03-07-2020, 03:23 PM
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Quote:
Originally Posted by jerrymander View Post
And yet, here you are on a computerized forum.
Gee......what do you know.....I am.....thanks
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