2012 Nox lift gate won't lock
All of a sudden the rear hatch won't latch when closed. Pressing the open button, I can tell power is still getting to the open button (it tries to open, even though it's not closed). The actual rotating lock mechanism, in the hatch, which the locking rod seats into, rotates freely, with appropriate spring tension. But closing the hatch, doesn't not lock. Any help is most appreciated. Thank you.