They know what the problem is - TerrainForum.net: GMC Terrain Forum
 1Likes
  • 1 Post By wrongway
 
LinkBack Thread Tools
post #1 of 2 (permalink) Old 03-13-2019, 11:45 AM Thread Starter
Newbie
 
Join Date: Apr 2018
Posts: 3
Question They know what the problem is

I purchased a 2016 Equinox for my son last year. I did all my research and decided this was a reliable vehicle. I got all the extended warranties they had for peace of mind. That was a joke. About 5 months of purchase the interior light and the rearview camera stopped working. We changed the fuse and a few hours later it went out again. He called the dealership and took it over. They right away said that they would have to do a electrical diagnostic to find the problem. So I said ok do it. I have all the warranties and it's been only 5 months since I bought it. OH NO, they come up with I have to pay for the diagnostic if it goes over 3 hours. So if it takes them say 7 hours to find the problem I have to pay for 4 hours. At 150.00 pr hour. I lost it. But no matter how I complained they just said that's the way the warranty is set up. So I decided to go on line to see if there was other Equinox trucks with the same problems. I saw that back in 2012 to 2014 there were a number of trucks that had the same problem. But they never said what the solution was. But when I brought it up to the dealership they say that they have no record of it. Which I find hard to believe. Can anybody
help.
melvinowens1961 is offline  
Sponsored Links
Advertisement
 
post #2 of 2 (permalink) Old 03-13-2019, 11:49 AM
Full Member
 
wrongway's Avatar
 
Join Date: Nov 2014
Location: Tillsonburg Ontario
Posts: 106
unfortunately I can't help but I always find it amazing that the standard response at the dealerships is that they've never heard of a problem.

Good luck with your issue. I hope you get it resolved.
RIT333 likes this.

Greg
2019 Terrain SLE 1.5 with Nav, Safety alert & power tailgate
wrongway is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the TerrainForum.net: GMC Terrain Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome