Introducing the New Forum Social Customer Service Team for OnStar - Page 3 - TerrainForum.net: GMC Terrain Forum
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post #21 of 24 (permalink) Old 08-22-2013, 03:34 PM
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Re: Introducing the New Forum Social Customer Service Team for OnStar

To all concerned- all my posts are in total fun and lightheartedness. I am in no way attempting to belittle anyone's concerns. If I have come across as being that way my sincere apologies are offered. I have put on my tinfoil hat and feel much better now.....

TIMES ARE TOUGH IN D.C., 40 SENATORS HAVE BEEN LAID OFF BY THE OIL COMPANIES....LUCKILY THE REST ARE STILL EMPLOYED BY THE CHINESE.
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post #22 of 24 (permalink) Old 08-22-2013, 03:41 PM
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Re: Introducing the New Forum Social Customer Service Team for OnStar

Man, I want to see the Rodney Dangerfield video but I'm at work and most sites are blocked!!!!! I'll check it out in a couple of weeks when I return home.

I told my buddy "My wife's so ugly I take her to work with me."
My friend asks "If your wife is so ugly, how come you take her to work with you?"
I replied "I take my ugly wife to work with me so I don't have to kiss her good bye! I get no Respect I tell ya........................"

2012 Quicksilver SLT-1 <br />3.0 AWD w/ Dubs, Duals, Bling, and Babes!<br />Pimpin' Ain't Easy
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post #23 of 24 (permalink) Old 08-22-2013, 04:03 PM
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Re: Introducing the New Forum Social Customer Service Team for OnStar

Putting conspiracy theories or worst case scenarios aside, and to Odinson's point, there is really just no good reason for them not to provide a way to completely disable the system. Perhaps by phone call to Onstar and upon verification that you are the owner of the vehicle to prevent systems from being easily disabled by car thieves.

Till then, and to those that care about this, just vote with your feet -- walking to the ____ dealer, har har.

2012 Equinox 2.4L 1LT AWD, black, 80,000 miles
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post #24 of 24 (permalink) Old 08-22-2013, 04:49 PM
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Re: Introducing the New Forum Social Customer Service Team for OnStar

Quote:
Originally Posted by OnStarAdvisor
Darkside -

We are constantly reviewing pricing strategies. Please keep in mind OnStar sets its prices independently for each country where we provide service.

-Sara, OnStar Advisor
Social Media Team
Dear Advisor,
Your pricing in Canada is outrageous. One can pay for an Auto Service such as CAA for just under $100 a year for the premium plan which includes towing, locksmiths, gasoline if you run out, tire changes, boosts, triptiks, and all related travel insurance and services!! So how can you justify charging a "Discounted" price of $16.99 + tax a month, which translates into $230.00 for just your basic service Your normal pricing is around $360.00!!!
I just will rely on my GPS and my Bluetooth connection to my cell phone to get most of the services you offer. As for the scare tactics used to frighten people into taking Onstar because of Heaven forbid an accident takes place, and you can't call, so they will, is not really an honest approach in justifying the price difference!
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