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-   -   Introducing the New Forum Social Customer Service Team for OnStar (https://www.terrainforum.net/showthread.php?t=6348)

retired 08-22-2013 02:34 PM

Re: Introducing the New Forum Social Customer Service Team for OnStar
 
To all concerned- all my posts are in total fun and lightheartedness. I am in no way attempting to belittle anyone's concerns. If I have come across as being that way my sincere apologies are offered. I have put on my tinfoil hat and feel much better now..... :cheers:

sidebite252 08-22-2013 02:41 PM

Re: Introducing the New Forum Social Customer Service Team for OnStar
 
Man, I want to see the Rodney Dangerfield video but I'm at work and most sites are blocked!!!!! I'll check it out in a couple of weeks when I return home.

I told my buddy "My wife's so ugly I take her to work with me."
My friend asks "If your wife is so ugly, how come you take her to work with you?"
I replied "I take my ugly wife to work with me so I don't have to kiss her good bye! I get no Respect I tell ya........................"

Ralphalph 08-22-2013 03:03 PM

Re: Introducing the New Forum Social Customer Service Team for OnStar
 
Putting conspiracy theories or worst case scenarios aside, and to Odinson's point, there is really just no good reason for them not to provide a way to completely disable the system. Perhaps by phone call to Onstar and upon verification that you are the owner of the vehicle to prevent systems from being easily disabled by car thieves.

Till then, and to those that care about this, just vote with your feet -- walking to the ____ dealer, har har.

davidsjay 08-22-2013 03:49 PM

Re: Introducing the New Forum Social Customer Service Team for OnStar
 
Quote:

Originally Posted by OnStarAdvisor
Darkside -

We are constantly reviewing pricing strategies. Please keep in mind OnStar sets its prices independently for each country where we provide service.

-Sara, OnStar Advisor
Social Media Team

Dear Advisor,
Your pricing in Canada is outrageous. One can pay for an Auto Service such as CAA for just under $100 a year for the premium plan which includes towing, locksmiths, gasoline if you run out, tire changes, boosts, triptiks, and all related travel insurance and services!! So how can you justify charging a "Discounted" price of $16.99 + tax a month, which translates into $230.00 for just your basic service??? Your normal pricing is around $360.00!!!
I just will rely on my GPS and my Bluetooth connection to my cell phone to get most of the services you offer. As for the scare tactics used to frighten people into taking Onstar because of Heaven forbid an accident takes place, and you can't call, so they will, is not really an honest approach in justifying the price difference! :sosad: :thumbdown:


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