Originally Posted by OnStarAdvisor
I want to first thank you for being a loyal General Motors fan.
In regards to your posting about disabling the OnStar system, due to the safety and security of our customer's vehicles I cannot provide any information on if/how our system can be disabled. I'd be happy to answer any questions about the service or assist in any way I can with your account.
If you have further questions you are welcome to PM me and I will answer to the best of my ability. Thanks again!
-Jaymz, OnStar Advisor
Social Media Team
Security through obscurity is not much better than no security at all. Thanks for your answer. Fair warning to others. GM == Onstar, take it or leave it.
There are several ways to protect your customers safety while honoring the wishes of GMs customers. Just provide a definitive cellular off switch at the unit?
I understand you might think a would be thief could use that when stealing the vehicle (although the 45min of stuff in the way might make them think otherwise) In that case why not offer a version of your telematics unit. Without any cellular(onstar) circuitry inside. Then some customers could simply pay for the stripped down unit, and have the dealer swap it in. You could do all kinds of GM dealer encrypted signature type stuff, keying a particular car to a particular no-star telematics unit. That way theives can't just pick one up and swap it in. No two way network in my car for me, no stress for you. You'd be covered since they had to work at buying the thing and having it installed indicating both understanding and intent.
Simply staying mum meant I talked to many people, disabled it, and published how to do it. The secrecy doesn't help your organization, but it really hurts GM. They lose out on the $45,000 sale to protect your $500 stake. If I had any idea how integrated the unit is, or how dangerous that is, I never would have plunked the 45k down for the car.
Onstar was convinced in an era of beepers and satellite phones. This is NOT that era. No exaggeration or metaphor, warfare is waged on the internet.
I don't want my car in that war. If my cell phone company fails to secure my phone, I buy a new phone, if you fail to secure my car, I fail my family.