Recalls & Service Bulletin MASTER List - TerrainForum.net: GMC Terrain Forum
 
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post #1 of 7 (permalink) Old 07-19-2010, 03:28 PM Thread Starter
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Recalls & Service Bulletin MASTER List

This thread will contain a master list of all known Recalls and Technical Service Bulletins. This initial post will contain a full list of each one with a brief description. Below will be a post dedicated to each entry with more detailed information, if available:

NOTE:[/color] You cannot reply to this master list thread. If needed, please discuss recalls or service bulletins in another thread in this category.

RECALLS__________________________________________________ ___________________

CAMPAIGN ID: 09V489000 (VISIBILITYEFROSTER/DEFOGGER SYSTEM)




BULLETINS__________________________________________________ __________________

Bulletin Number: SB-09-02-32-002
CHEVROLET: THE POWER STEERING IS INOPERATIVE OR THE VEHICLE IS HARD TO TURN. THIS CONDITION MAY HAVE BEEN NOTICED IMMEDIATELY AFTER THE VEHICLE WAS JUMP STARTED. *PE



Links to find Recall and TSB updates:
http://www-odi.nhtsa.dot.gov
http://db.theautochannel.com/db/GMCReviews/safety.php
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post #2 of 7 (permalink) Old 07-19-2010, 03:31 PM Thread Starter
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Re: Recalls & Service Bulletin MASTER List

NHTSA CAMPAIGN ID Number: 09V489000

Make: CHEVROLET Model: EQUINOX
Model Year: 2010
Manufacturer: GENERAL MOTORS CORP. Mfr's Report Date: DEC 18, 2009
N/A
NHTSA Action Number: N/A

Component: VISIBILITYEFROSTER/DEFOGGER SYSTEM
Potential Number of Units Affected: 59031

Summary:
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS". THE SOFTWARE IN THE CENTER INSTRUMENT PANEL CAN CAUSE THE HEATING, AIR CONDITIONING, DEFROST, AND RADIO CONTROLS, AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE.

Consequence:
DRIVING WITHOUT A FUNCTIONING DEFROST SYSTEM CAN DECREASE YOUR VISIBILITY UNDER CERTAIN DRIVING CONDITIONS AND COULD RESULT IN A CRASH WITHOUT WARNING.

Remedy:
DEALERS WILL REPLACE THE COMPUTER MODULE IN THE CENTER INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.

Notes:
GM SAFETY RECALL NO. 090298. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
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post #3 of 7 (permalink) Old 10-11-2010, 03:14 PM Thread Starter
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Re: Recalls & Service Bulletin MASTER List

NHTSA Campaign ID number : 10V450000

Vehicle Make / Model: Model Year(s):
CADILLAC / SRX 2010
Manufacturer: GENERAL MOTORS CORP. Mfr's Report Date: SEP 29, 2010
NHTSA CAMPAIGN ID Number: 10V450000

NHTSA Action Number: N/A
Component: STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Potential Number of Units Affected: 3459

Summary:
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CADILLAC SRX VEHICLES EQUIPPED WITH 2.8L GAS ENGINES (LAU) OR 3.0L GAS ENGINES (LF1). SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH PROCESSING OF THE CRIMP DURING MANUFACTURE OF THE POWER STEERING PRESSURE LINE MAY HAVE DAMAGED THE LINE. IF THE LINE WAS DAMAGED, A POWER STEERING FLUID LEAK MAY DEVELOP. IF THERE IS A SUFFICIENT AMOUNT OF FLUID LOSS, THE DRIVER WILL HEAR NOISE FROM THE POWER STEERING PUMP AND INCREASED EFFORT MAY BE REQUIRED FOR STEERING.

Consequence:
IF POWER STEERING FLUID SPRAYS ONTO HOT ENGINE PARTS, AN ENGINE COMPARTMENT FIRE COULD OCCUR.

Remedy:
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE POWER STEERING LINE FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

Notes:
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
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post #4 of 7 (permalink) Old 08-21-2011, 10:08 PM
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Re: Recalls & Service Bulletin MASTER List

As suggested, this thread is exclusively for the posting of TSB or Recall information for the Terrain and Equinox.

Here is where we stand thus far:

Campaign 11195 [/color]has been superceeded by [size=10pt]Recall 11195A[/size][/color]

Per GM:
This bulletin has been revised to include parts, service procedure, and labor time for
repairs to customer vehicles. Please discard all copies of bulletin 11195, issued June
2011

[size=10pt]Recall 11195A[/color][/size] applies to:
2011 Buick LaCrosse, Regal
2011 Chevrolet Equinox
2011 GMC Terrain
Equipped with a 2.4L Gas Engine (LAF)

Other pertinent data from the Recall:
Please read Line Item #5
This simply notes the States whose Emission Laws require that an Emission Recall Correction Sticker must be afixed to the vehicle upon completion of the work. Please note that in addition to the sticker, in California a Certificate of completion is also required...as noted at the bottom of the Recall notice.

Line Item #5 should NOT be construed as to limit the scope of correction to those states. That is why it is listed after the repair procedures.


CONDITION
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2011
Buick LaCrosse, Regal; Chevrolet Equinox; and GMC Terrain vehicles equipped with a 2.4L
gas engine (LAF). On these vehicles, the camshaft position actuator solenoid may stick,
resulting in the illumination of the malfunction indicator light, rough idle, poor driveability,
and/or possible stalling at low throttle opening.

CORRECTION
Dealers are to reprogram the engine control module, and if necessary, replace the camshaft
position actuator solenoid valves.
VEHICLES INVOLVED
Involved are certain 2011 model year Buick LaCrosse, Regal; Chevrolet Equinox; and GMC
Terrain vehicles equipped with a 2.4L gas engine (LAF).
Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using the
Required Field Actions section in the Global Warranty system. Not all vehicles
may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete
vehicle identification number, customer name, and address information has been prepared
and will be provided to US and Canadian dealers through the GM GlobalConnect Recall
Page 2 August 2011 Bulletin No.: 11195A
Reports, or sent directly to export dealers. Dealers will not have a report available if they
have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any purpose other
than follow-up necessary to complete this recall is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the
follow-up necessary to complete this recall.
PART INFORMATION
Parts required to complete this recall are to be obtained from General Motors Customer Care
and Aftersales (GMCC&A). Please refer to your “involved vehicles listing” before ordering
parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an
emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number Description Quantity/Vehicle
12628347 Valve, Cm/Shf Posn Actr Int Sol 1 (If Req'd)
12628348 Valve, Cm/Shf Posn Actr Exh Sol 1 (If Req'd)
SERVICE PROCEDURE
1. Determine the vehicle status.
If the vehicle is still in dealer inventory, reprogram the ECM with the latest calibration.
Refer to ECM Programming in this bulletin. Do NOT replace the camshaft position
actuator solenoid valves.
If the vehicle has been delivered to the customer, reprogram the ECM and replace the
camshaft position actuator solenoid valves. Refer to Engine Controls - Camshaft
Position Actuator Solenoid Valve Replacement in SI.
ECM Programming
Do not attempt to order the calibration number from GM Customer Care and Aftersales. The
calibration numbers required for this service procedure are programmed into control modules
via a Multiple Diagnostic Interface (MDI) or Tech 2® diagnostic scan tool and TIS2WEB with
the calibration update. Use TIS2WEB on or after 6/23/11 to obtain the calibration. If you
cannot access the calibration, call the Techline Customer Support Center at 1-800-828-6860
(English) or 1-800-503-3222 (French) and it will be provided. Make sure your Tech 2®
diagnostic scan tool is updated with the latest software version or verify that the multiple
diagnostic interface (MDI) that is being used is configured to the PC that will be used. Clear
any codes and verify the condition has been corrected.
For step-by-step programming instructions, please refer to SI and the Techline Information
System (TIS) terminal.
1. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to
maintain a charge during programming. Only use an approved Midtronics® PSC 550
Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain
proper battery voltage during programming.
Page 3 August 2011 Bulletin No.: 11195A
2. Reprogram the engine control module (ECM). Refer to SI and Service Programming
System (SPS) documentation for programming instructions, if required.
2.1 Connect the MDI to the vehicle. Connect the MDI to the programming terminal with
a cable (USB or LAN).
2.2 Select J2534 MDI and Reprogram ECU from the Select Diagnostic Tool and
Programming Process screen.
2.3 Select ECM Engine Control Module—Programming from the Supported Controllers
screen.
2.4 Follow the on-screen instructions.
3. Clear all DTCs.
4. If the vehicle has been delivered to the customer, replace the camshaft position actuator
solenoid valves. Refer to Engine Controls - Camshaft Position Actuator Solenoid Valve
Replacement in SI.
5. CALIFORNIA, CONNECTICUT, MARYLAND, MASSACHUSETTS, MAINE, OREGON,
VERMONT, & WASHINGTON vehicles only: Install a Recall Identification Label.
RECALL IDENTIFICATION LABEL - California/Connecticut/Maryland/Massachusetts/Maine/
Oregon/Vermont/Washington Vehicles Only
Place a Recall Identification Label on each vehicle corrected in accordance with the
instructions outlined in this Product Recall Bulletin. Each label provides a space to include
the recall number and the five-digit dealer code of the dealer performing the recall service.
This information may be inserted with a ballpoint pen.
Put the Recall Identification Label on a clean and dry surface of the
radiator core support in an area that will be visible to people servicing
the vehicle.
When installing the Recall Identification Label, be sure to pull the tab to
allow adhesion of the clear protective covering. Additional Recall
Identification Labels for US dealers can be obtained from Dealer Support
Materials by ordering on the web from DWD Store,
www.gmdealerworld.com, and then click on the DWD Store link.
Request Item Number S-1015 when ordering.
GM
RECALL
COMPLETED
DEA LER CODE
DO NOT REMOVE
11195
99-999
COURTESY TRANSPORTATION – For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer
inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within
the warranty coverage period and involved in a product program is very important in
maintaining customer satisfaction. Dealers are to ensure that these customers understand
that shuttle service or some other form of courtesy transportation is available and will be
provided at no charge. Dealers should refer to the General Motors Service Policies and
Procedures Manual for Courtesy Transportation guidelines.
Page 4 August 2011 Bulletin No.: 11195A
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below.
Labor
Code Description
Labor
Time
V2443 Reprogram ECM 0.4
V2444 Reprogram ECM & Replace Camshaft Position Actuator Solenoid
Valves (Not to be used on vehicles in dealer inventory)
0.7
CUSTOMER NOTIFICATION – For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter
included with this bulletin).
In order to ensure full protection under the emission warranty, and the right to participate in
future recalls, the customer notification letter recommends that customers have their vehicles
serviced as soon as possible. It also advises that failure to do so could legally be determined
to be lack of proper maintenance. The vehicle may fail a state or local emission inspection
test if the recall work is not completed.
CUSTOMER NOTIFICATION - For Export
Letters will be sent to known owners of record located within areas covered by the US
National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers
should notify customers using the attached sample letter.
In order to ensure full protection under the emission warranty, and the right to participate in
future recalls, the customer notification letter recommends that customers have their vehicles
serviced as soon as possible. It also advises that failure to do so could legally be determined
to be lack of proper maintenance. The vehicle may fail a state or local emission inspection
test if the recall work is not completed.
DEALER RECALL RESPONSIBILITY
All unsold new vehicles in dealers' possession and subject to this recall must be held and
inspected/repaired per the service procedure of this recall bulletin before customers take
possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless
of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for
which there is no customer information indicated on the dealer listing, are to be contacted by
the dealer. Arrangements are to be made to make the required correction according to the
instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin
for your use in contacting customers. Recall follow-up cards should not be used for this
purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in
your dealership for service in the future, you must take the steps necessary to be sure the
recall correction has been made before selling or releasing the vehicle.
Page 5 August 2011 Bulletin No.: 11195A
***THE FOLLOWING 2 PARAGRAPHS ARE NOT FOR CANADA OR EXPORT***
When a California emissions recall is completed by a GM dealer, the dealer must provide the
vehicle owner a “Proof of Correction Certificate” which the owner may need to present to the
California Department Of Motor Vehicles (DMV) when renewing their vehicle registration.
Without this correction certificate, the owner may be unable to renew their vehicle registration.
Additional Certificates can be obtained, at no charge, from Dealer Support Materials by
ordering on the web from the DWD Store, www.gmdealerworld.com, and then click on the
DWD Store link; request GM Item Number 1825 when ordering.
GM

==========================

[size=10pt]#PIP4716C:[/size][/color] Sharp Engine Rattle Noise At Start Up May Also Set P0011 P0014 P0016 P0017 - (Aug 2, 2011)

Subject: Sharp Engine Rattle Noise At Start Up may also set P0011 P0014 P0016 P0017

Models: 2010 Buick LaCrosse
2009-2010 Chevrolet Cobalt
2010 Chevrolet Equinox
2009-2010 Chevrolet HHR
2009-2010 Chevrolet Malibu
2010-2010 GMC Terrain
2009-2010 Pontiac G5
2009-2010 Pontiac G6
2009-2010 Pontiac Solstice
2009-2010 Saturn Aura
2009-2010 Saturn Sky
2009-2010 Saturn Vue
Equipped with the following engines
2009-2010 2.0L (RPO LNF)
2009-2010 2.2L (RPO LAP/LE
2009-2010 2.4L (RPO LE5/LE9/LAT/LAF



This PI was superseded to remove 2011 model years. Please discard PIP4716B.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern:

In rare instances a technician may comment they hear a short, sharp rattle noise from the front of the engine at start up. P0011 P0014 P0016 or P0017 may also set during this condition.
Recommendation/Instructions:

If the noise is from the front accessory drive area, inspect the engine belt. We have seen concerns with engine belts causing a loud ticking type noise. If found, verify power steering pulley outer edge is aligned flush with shaft and repair as needed. If pulley alignment is correct replace the engine belt.

If the noise is still present and is very short and sharp in duration (2-5 seconds). This may be an issue with the cam phasers not parking properly. Once the noise is verified as the phasers, they must be replaced. If the cam phasers are replaced, remove the CMP actuator solenoids to inspect for debris. If debris is found, clean and inspect for torn or loose screens and replace solenoid if necessary.

Note: If debris is found in the solenoids and phasers, change the oil and filter before returning to service, In some instances it may be necessary to change the oil/filter multiple times with a test drive in between each one. The filter and solenoids can be inspected afterwards to ensure no additional debris is present.

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post #5 of 7 (permalink) Old 08-21-2011, 10:09 PM
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Re: Recalls & Service Bulletin MASTER List

PART II:

NOTE: PIP4716A has been replaced by PIP4716B.

GM is at a loss as to what to do but will hopefully discover a method of repair.

#PIP4716B:[/color] Sharp Engine Rattle Noise At Start Up May Also Set P0011 - (Jun 22, 2011)


Subject: Sharp Engine Rattle Noise At Start Up May Also Set P0011

Models: 2011 Buick Regal
2010-2011 Buick LaCrosse
2009-2010 Chevrolet Cobalt
2010-2011 Chevrolet Equinox
2009-2011 Chevrolet HHR
2009-2011 Chevrolet Malibu
2010-2011 GMC Terrain
2009-2010 Pontiac G5
2009-2010 Pontiac G6
2009-2010 Pontiac Solstice
2009-2010 Saturn Aura
2009-2010 Saturn Sky
2009-2010 Saturn Vue
Equipped with the following engines
2009-2010 2.0L (RPO LNF)
2009-2011 2.2L (RPO LAP/LE
2009-2011 2.4L (RPO LE5/LE9/LAT/LAF)

This PI was superseded to update condition/concern with P0011. Please discard PIP4716A.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern:

In rare instances a technician may comment they hear a short, sharp rattle noise from the front of the engine at start up, typically hot restarts. P0011 may also set during this condition
Recommendation/Instructions:

If the noise is from the front accessory drive area, inspect the engine belt. W e have seen concerns with engine belts causing a loud ticking type noise. If found, verify power steering pulley outer edge is aligned flush with shaft and repair as needed. If pulley alignment is correct and engine drive belt has been verified as the noise source, replace the belt.

If the noise is not from the drive belt and is very short and sharp in duration (2-5 seconds). This may be an issue with the cam phasers not parking properly. Remove the CMP actuator solenoids to inspect for debris. If debris is found, clean and inspect for torn or loose screens and replace if necessary.

If debris is found in the solenoids, P0014 may also set. Change the oil and filter before returning to service, in some instances it may be necessary to change the oil/filter multiple times with a test drive in between each. The oil filter and solenoids can be inspected afterwards to ensure no additional debris is present. If debris build up continues, further diagnosis/inspection of the cause may be necessary.

If the rattle noise has not been corrected after performing the procedures listed above, the concern is currently under investigation. This PI will be updated when further information becomes available.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

==========================

[size=10pt]#PIP4716A:[/size][/color] Sharp Engine Rattle Noise At Start Up - (Feb 10, 2011)


Subject: Sharp Engine Rattle Noise At Start Up

Models: 2011 Buick Regal
2010-2011 Buick LaCrosse
2009-2010 Chevrolet Cobalt
2010-2011 Chevrolet Equinox
2009-2011 Chevrolet HHR
2009-2011 Chevrolet Malibu
2010-2011 GMC Terrain
2009-2010 Pontiac G5
2009-2010 Pontiac G6
2009-2010 Pontiac Solstice
2009-2010 Saturn Aura
2009-2010 Saturn Sky
2009-2010 Saturn Vue Equipped with the following engines
2009-2010 2.0L (RPO LNF)
2009-2011 2.2L (RPO LAP/LE
2009-2011 2.4L (RPO LE5/LE9/LAT/LAF)

--------------------------------------------------------------------------------
This PI was superseded to update models, years. Please discard PIP4716.
--------------------------------------------------------------------------------

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern:
In rare instances a technician may comment they hear a short, sharp rattle noise from the front of the engine on start up.

Recommendation/Instructions:
If the noise is from the front accessory drive area, inspect the engine belt. We have seen concerns with engine belts causing a loud ticking type noise. If found, verify power steering pulley outer edge is aligned flush with shaft and repair as needed. If pulley alignment is correct replace the engine belt.

If the noise is still present and is very short and sharp in duration (2-5 seconds). This may be an issue with the cam phasers not parking properly. Once the noise is verified as the phasers, they must be replaced. If the cam phasers are replaced, remove the CMP actuator solenoids to inspect for debris. If debris is found clean and inspect for torn or loose screens and replace if necessary.

Note: If debris is found in the solenoids and phasers change the oil and filter before returning to service, in some instances it may be necessary to change the oil/filter multiple times with a test drivein between each. The filter and solenoids can be inspected afterwards to ensure no additional debris is present.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION


© 2011 General Motors. All rights reserved

======================

[size=10pt]#PI0496:[/size][/color] Intermittent Check Engine Light, DTC P0011 / P0014 Set - (Jun 23, 2011)
Subject: Intermittent Check Engine Light, DTC P0011 / P0014 Set
Models: 2011 Buick LaCrosse, Regal
2011 Chevrolet Equinox
2011 GMC Terrain
Equipped with 2.4L Engine (VIN C - RPO LAF)
Built Between February 17, 2011 and June 6, 2011

--------------------------------------------------------------------------------

Condition/Concern
Some customers may comment on an intermittent check engine light. Upon further investigation, the technician may find DTC(s) P0011 and/or P0014 set as history codes.

Recommendation/Instructions
A revised engine calibration has been developed to address these issues. Check the build date in Global Warranty to confirm that the vehicle is in the build range specified. If it in not in this build range, refer to SI to diagnose the condition. If the vehicle is within these build dates, reprogram the engine control module (ECM) with updated calibration files using the TIS2WEB Service Programming System (SPS) application. Refer to SI and Service Programming System (SPS) documentation for programming instructions, if required.

• If the vehicle has more than 402 km (250 mi), reprogram the ECM and replace the camshaft position actuator solenoid valves. Refer to Engine Controls - Camshaft Position Actuator Solenoid Valve Replacement in SI.

• If the vehicle has less than 402 km (250 mi), only reprogram the ECM with the latest calibration.

Important: Calibrations include multiple updates, confirm the newest calibration includes the following description: "New calibration to revert Phaser Oil Control Valve frequency back to 150Hz for durability concerns." This calibration should only be used to repair vehicles that have the subject condition. This calibration, or any that follow, is designed to address this concern. Use of this calibration to attempt to fix other conditions may not be successful and are subject to warranty claim review.

Note: If you cannot access the calibration, call the Techline Customer Support Center at 1-800-828-6860 (English) or 1-800-503-3222 (French) and it will be provided. As always, make sure your Tech 2® diagnostic scan tool is updated with the latest software version or verify that the multiple diagnostic interface (MDI) that is being used is configured to the PC that will be used. Clear any codes and verify the condition has been corrected.

Parts Information
Part Number
Description

12628347
Camshaft Position Intake Solenoid Valve

12628348
Camshaft Position Exhaust Solenoid Valve


Warranty Information
For vehicles reprogrammed under the 8 year / 80,000 mile (130,000 km) emission controller warranty, use:

Labor Operation- Description, Labor Time

J6353
Powertrain Control Module - Reprogramming with SPS, Emission related
0.4 hr

J7947
Engine Control Module - Reprogramming with SPS, Emission related, and Camshaft Position Actuator Solenoid Valves Replacement
0.8 hr

========================

[size=10pt]#PIP4469G:[/color][/size] Intermittent DTC P0011 P0014 P0016 P0017 Or Hesitation / Stall - (Nov 3, 2009)


Subject: Intermittent DTC P0011, P0014, P0016, P0017 or Hesitation/Stall


Models: 2009-2010 Chevrolet Cobalt

With RPO LAP 2.2L, LNF 2.0L

2009-2010 Chevrolet HHR

With RPO LNF 2.0L, LE8 2.2L, LE9 2.4L

2009-2010 Pontiac G5

With RPO LAP 2.2L


2009-2010 Chevrolet Malibu

2009-2010 Pontiac G6

2009 Pontiac Solstice

2009 Saturn Sky

2009 Saturn Aura

2009 Saturn Vue

With RPO LE5 2.4L



2009 Saturn AURA Hybrid

2009 Saturn VUE Hybrid

2009-2010 Chevrolet Malibu Hybrid

With RPO LAT 2.4L



2010 Buick LaCrosse

2010 Chevrolet Equinox

2010 GMC Terrain

With RPO LAF 2.4L SIDI

For engines built prior to the following breakpoints:

Block Machining debris breakpoint is August 20th for all engines built in Springhill Tn. (Plant code T)

Head Casting sand breakpoint is September 2nd for all Ecotec Plants.

ADD APPROXIMATLEY 2 WEEKS FOR VEHICLE MANUFACTURING
--------------------------------------------------------------------------------

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern:
In rare instances a technician may comment that they find DTC's for cam phaser operation and/or have noticed a hesitation/stumble or, even more rarely, a low RPM (idle) stall (typically on a PDI or with very low mileage). They have followed eSI diagnostics and they find one or more of the DTCs listed below.

P0011-Intake Camshaft Position (CMP) System Performance

P0014-Exhaust Camshaft Position (CMP) System Performance

P0016-Crankshaft Position - Intake Camshaft Position Not Plausible

P0017-Crankshaft Position - Exhaust Camshaft Position Not Plausible

Recommendation/Instructions:
Note: Please document on the repair order the type of debris found (i.e. sand or aluminum). When debris is found change the oil and filter before returning to service, in some instances it may be necessary to change the oil and filter multiple times. The filter can be inspected afterwards to ensure no additional debris is present.

Engineering has determined that casting sand and or non-ferrous (aluminum) machining debris in the camshaft phasers/solenoid valves can cause a hesitation/stumble and or these DTCs to set intermittently. This concern typically will occur very early in the vehicle's life or at PDI. When the technician has followed the eSI diagnostic chart for these codes they may be led to ECM replacement; however additional diagnostics should be made before replacement of any parts. When the inspection of the CMP solenoids/actuators and wiring confirms correct electrical operation, check for debris. The recommendations listed below should help.

ENGINEERING HAS REQUESTED WE COLLECT ADDITIONAL INFORMATION. PLEASE FOLLOW THE STEPS LISTED BELOW FOR YOUR APPROPRIATE ENGINE.

FOR RPO LAF 2.4L SIDI ENGINES ONLY (EQUINOX / TERRAIN / LACROSSE) BUILT AFTER 90902 (2009/SEPTEMBER 2ND)

To determine the build date of the engine, look on the sticker/tag on the accessory belt end of the cam cover. Look for the numbers on the right hand side starting with the letter N. The first 5 digits after the N will determine the build date.

• The first digit is the year 9 =2009


• The second and third digits are the month 09 = September


• The fourth and fifth digits are the day of the month 02 = the second


Note: If the engine was built on or after October 2nd 2009 (90902), record the information below on the Repair Order.

• Engine build date-


• Cylinder head casting date and number of wedges found-


• Cylinder head machining date-


• Cylinder head paint mark present-


To determine the build date of the engine look on the sticker/tag on the accessory belt end of the cam cover. Look for the numbers on the right hand side starting with the letter N. The first 5 digits after the N will determine the build date. This number is also etched into a pad on the oil filter housing.

CAM1.jpg

CAM2.jpg


To locate the cylinder head casting date remove the air duct and engine beauty cover. Just below the cam cover and just to the left of the high pressure fuel pump are two bosses with numbers on them. The number on the left boss is the year (09) (See call out #1) and the number on the right boss is the production week (See call out #2). The number on the right boss is inside a circle with 7 wedges around it, if possible count the number of wedges (See call out #3) that have bumps in them. This corresponds to the day of the week.

CAM3.jpg

To locate the cylinder head machining date look at the front of the engine (accessory belt end). Located on a horizontal machined surface on the rear of the head (toward the cowl) are two lines of letters and numbers etched into the cylinder head. Record the 2nd line (all number with 7 digits total) closest to the cam cover.

CAM4.jpg



Inspect for a process paint mark on the cylinder head: The paint mark will be on the front (accessory belt end) vertical face of the cylinder head in a small rectangular depression in the head casting just above the engine block on the left side. Note on the RO if there is any type of paint mark in this depression or if it's bare aluminum.

CAM5.jpg

Remove both CMP solenoids and wrap the lower end of these solenoids with tape so that it will capture debris that is on them for shipment. Wrap tape completely around them so that the tape is sticking to itself. Then put the CMP solenoids in a plastic bag for shipping. Also place a copy of the Repair Order with the information from above: engine build date, head casting date, head machining date and if the there is a paint mark on the identified area.

Return the parts and information to this address:

General Motors - Spring Hill Manufacturing


Proceed with cleaning out debris in the cylinder head solenoid area, install new CMP solenoids, change the engine oil and filter. Drive the vehicle to determine if the DTC(s) reset. In some instances it may be necessary to change the oil/filter multiple times. The filter can be inspected afterwards to ensure no additional debris is present. If there is debris on the new CMP solenoids screens they can be cleaned and reused.

FOR RPO LAF 2.4L SIDI ENGINES BUILT BEFORE 90902 (2009/SEPTEMBER 2ND) AND ALL OTHER ENGINE RPO'S PERFORM THE FOLLOWING:

The technician should inspect each CMP solenoid valve and cam phaser actuator for debris. If debris is found on the solenoid valve screens inspect for torn screens then clean or replace as necessary.

When debris is found on the solenoid valve screens, thoroughly inspect the cam phaser actuators for debris and clean/replace as necessary. If the DTC continues to reset after thorough inspection and cleaning of the cam phaser actuators, replace the affected camshaft actuator(s) depending upon the DTC(s) that set.

Note: When debris is found change the oil and filter before returning to service, in some instances it may be necessary to change the oil/filter multiple times. The filter can be inspected afterwards to ensure no additional debris is present.

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post #6 of 7 (permalink) Old 09-28-2011, 12:37 PM Thread Starter
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Re: Recalls & Service Bulletin MASTER List

11-06-01-002

"#11-06-01-002: Clicking, Ticking Noise from Rear of Engine (Install Sound Insulator Between High Pressure Fuel Pump and Fuel Pipe Connection) - (Apr 12, 2011)


Subject: Clicking, Ticking Noise from Rear of Engine (Install Sound Insulator Between High Pressure Fuel Pump and Fuel Pipe Connection)


Models: 2010-2011 Buick LaCrosse, Regal

2010-2011 Chevrolet Equinox

2010-2011 GMC Terrain

Equipped with 2.4L Engine RPO LAF




--------------------------------------------------------------------------------
Condition
Some customers may comment on a clicking, ticking noise coming from the rear of the engine.

Upon investigation, the technician may find the sound coming from the high pressure fuel pump to fuel pipe connection area.

Cause
The 2.4L engine uses a direct injection fuel system that operates in a range of very high fuel pressures. A direct injection fuel system produces a rapid, clicking, ticking noise that can be heard coming from the engine compartment. The sound is more evident when outside around the vehicle or when the hood is open. The sound is more noticeable during idle, and is more frequent during a cold start but lessens once the engine is warm.

The rapid ticking noise on cold start up is the high pressure fuel pump, which is located on the rear of the cylinder head building up high fuel pressure. When the engine warm-up is completed, the high pressure fuel pump will continue to tick at a slower rate of approximately one tick per second during idle. There are additional clicking noises that will come from the fuel injectors pulsing on and off under the higher fuel pressures.

Correction
Install a sound insulator between the high pressure fuel pump and fuel pipe connection, following the procedure below. This will make the sound coming from the high pressure fuel pump area less noticeable, but it will not completely eliminate it.

Important: DO NOT replace any parts for this kind of clicking or ticking noise as this is a normal operating characteristic of the direct injection high pressure fuel system.
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post #7 of 7 (permalink) Old 11-28-2011, 04:15 PM
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Re: Recalls & Service Bulletin MASTER List

Document ID: 2702703xTooltipElement
Service Information
2011 GMC Truck Terrain (VIN L) | Equinox, Terrain VIN L Service Manual |
Preliminary Information | Document ID: 2702703


#PI0562: Loud Rattle Noise on Startup, Rattle Noise Stops in 3 Seconds or Less -
(Sep 9, 2011)

Subject:Loud Rattle Noise on Startup, Rattle Noise Stops in 3 Seconds or
Less

Models:2011 Buick LaCrosse, Regal

2011 Chevrolet Equinox

2011 GMC Terrain

Equipped with Engine RPO LAF (VIN C)

and Built Prior to June 6, 2011




Condition/Concern
Some customer may comment on a loud rattle noise when the vehicle is first
started up. The noise will last for 3 seconds or less then stop. The noise may
be intermittent in most cases, but the frequency of occurrence increases with
time. The noise is more likely to occur after an extended or overnight soak.
The prior engine shut down did not allow oil pressure to the camshaft position
actuator long enough to lock it in the start up position for the next start up.
The noise that is heard is the internal section of the camshaft position
actuator moving from one end of its range of motion to the other end. The noise
stops when the camshaft position actuator is refilled with oil in 3 seconds or
less.
Recommendation/Instructions
• Verify if recall #11195A applies to the vehicle. If it does, make
sure the recall is done prior to any other repairs. If the vehicle is not
in the recall, proceed to the next step and replace both camshaft position
actuators.

• If the recall has been done , replace the camshaft position
actuators (both intake and exhaust) and evaluate the vehicle for noise.
Start the engine and get the oil fully heated up, then shut it off. Let
the vehicle sit for an extended period of time over 3 hours, and then
evaluate if the noise has been eliminated on start up.

• If the noise is still present, contact TAC for further diagnosis.

Parts Information
Part NumberDescription
12621505Camshaft Position Actuator
Warranty Information
For vehicles repaired under warranty, use:
Labor OperationDescriptionLabor Time
J7567* (LaCrosse, Regal)Replace Intake and Exhaust Camshaft Position
Actuators 1.1 hrs
J7567* (Equinox, Terrain)Replace Intake and Exhaust Camshaft Position
Actuators 1.3 hrs
*This is a unique labor operation for bulletin use only. It will not be
published in the Labor Time Guide.
GM bulletins are intended for use by professional technicians, NOT a
"do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that
could assist in the proper service of a vehicle. Properly trained
technicians have the equipment, tools, safety instructions, and know-how
to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle
will have that condition. See your GM dealer for information on whether
your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
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