Maybe this will add a little perspective on those customers not knowing they were down 3 quarts. The local news program commented the other day that a survey showed that 59% of Americans don't even know how to check the oil on their cars now. Needless to say, being an old farm boy, I was pretty shocked by that statistic. But I guess I shouldn't be, after all most car owners today don't delve any further into their owners manual past all the features their infotainment center has. A lot of the fault can be laid on how driver's training is structured today. When i was in HS we had a full semester of driver's training, the first half of that semester entailed how an internal combustion engine worked, maintenance, and even how to change a tire which even the girls were required to do before getting seat time behind the wheel. Manual transmissions are pretty much a relic of the past, but back then and for several years after our driver's training cars had manual transmissions so those that already didn't know learned how to drive a stick. My driver's training car was a 65 BelAir 4 dr. sedan, 195 hp 283, with the 3 on the tree and a BW R10 manual overdrive. By the time driver's training was over with even the city girls had mastered the art of over/under on that transmission. I had a head start learning to drive the same transmission setup, learned on the farm when I was 12 yrs. old, and yes that was 58 yrs. ago.