new software update for 2010 gmc terrain - TerrainForum.net: GMC Terrain Forum
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post #1 of 31 (permalink) Old 05-27-2011, 02:44 PM Thread Starter
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new software update for 2010 gmc terrain

Just bought my terrain in for the second time to have the clock and gps fixed. The service rep said they just got new software in to correct the problem and showed me the bulletin. just some f.y.i. Thanks. I have the 6 cylinder terrain loaded.
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post #2 of 31 (permalink) Old 05-27-2011, 04:09 PM
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Re: new software update for 2010 gmc terrain

What was the problem with the clock and GPS? Please explain. Thanks.

2010 Chevrolet Equinox<br />2LT V6 AWD<br />Cardinal Red Metallic<br />Built 6/1/2009, Received 8/1/2009
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post #3 of 31 (permalink) Old 05-27-2011, 04:47 PM
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Re: new software update for 2010 gmc terrain

Quote:
Originally Posted by gasman
Just bought my terrain in for the second time to have the clock and gps fixed. The service rep said they just got new software in to correct the problem and showed me the bulletin. just some f.y.i. Thanks. I have the 6 cylinder terrain loaded.
Are you talking about this one...which has been out for about 6 months now?

#PI0285: Inconsistent Rear Back-Up Camera Operation, Bluetooth Delay, Intermittent Audio Concerns, Blank DVD Display, Various Additional Navigation Radio/Clock Concerns - (Nov 4, 2010)


Subject: Inconsistent Rear Back-Up Camera Operation, Bluetooth Delay, Intermittent Audio Concerns, Blank DVD Display and Various Additional Navigation Radio/Clock Concerns


Models:
2010-2011 Buick LaCrosse
2011 Buick Regal
2010-2011 Cadillac SRX
2010-2011 Chevrolet Equinox
2011 Chevrolet Cruze
2010-2011 GMC Terrain

All with Navigation Radio RPO UYS
Attention: This bulletin addresses many customer concerns with one convenient software update. Additional user enhancements are part of this update and are outlined below.
--------------------------------------------------------------------------------

Condition/Concern
Customers may comment on any of the following concerns:

Intermittent rear camera image not displayed, but the guidelines and "Check surroundings for safety" text is displayed.

Rear Camera Always ON.

Rear Camera Fuzzy Display - Wavy lines on rear camera and MAP image. Also MAP and Rear camera image together on screen HMI at same time.

Buick off-screen display does not match IPC color.

Choppy audio playback from the hard disc drive for a few seconds, one to two minutes after start up.

Previous route shown on start up, no guidance provided.

"Unknown Mode" displayed when using an iPod.

Rear park assist icons will be displayed when audible tone is heard (2010 SRX and 2010 late build LaCrosse only).

"UPA Symbols Unavailable" message displayed immediately following a reverse to drive transition.

The clock may reset to 12:00.

The clock is inaccurate.

Unable to adjust the hour and/or minutes on the clock.

Location resets to Washington DC every ignition cycle (corrected once GPS signal is received).

Last audio source is lost after ignition cycle-Defaults back to FM preset (For example-user was listening to CD. Turned off vehicle and waited 10 minutes. Turned on vehicle and now FM playing).

"I Agree" screen is displayed every ignition cycle.

Addresses that have been entered into the radio can be deleted temporarily from the list. After the vehicle sits for about 10 minutes, the addresses have reappeared in the radio.

Navigation guidance pauses during active route guidance. XM Traffic and Weather data are unavailable during this occurrence.

DC charger interference causing no audio condition on start up.

UPA symbol menu selection displayed for vehicles built without RPO UD7 (2010 LaCrosse only).

Difficultly making appropriate menu selections to return to previous screen. (A Back button is added to many screens, and the CONFIG menu selections are displayed in list form with this software update).

Blank display with DVD video as active source during start up.

Audio source reverts to USB/iPod during start up.

Address displayed on the navigation display does not match the address that was given to the OnStar advisor.

No extended XM Weather data displayed if the user selected date is advanced beyond the current date.

Radio presets are erased after programming any module on the vehicle.

XM traffic prompt may not contain the s for miles prompting.

Different distances displayed on the IPC and navigation display when in metric mode.

Rear seat audio or rear seat entertainment system does not turn off when the radio is turned off.

Scanning XM displayed on every start up.

1-2 second hesitation when using voice recognition for Bluetooth phone functions.

HVAC pop-up does not expire.

XM list resets to the top without user action - occurs when user turns off an XM category.

Display goes up without user action in key off and door closed. (SRX specific concern)

Software interaction with other vehicle systems may intermittently cause any of the above conditions.


[/color]

<br />2011 LAF 1LT<br />BCM by GTPprix <br />1st USA 1LT w/OEM Operated Fog Lamps<br />RKE All Window Auto Roll Down<br />RKE Extended Run Time<br />OEM Courtesy Lamps<br />Hard Mount/Wired Garmin-coming soon<br />C.C.P. Pkgs.
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post #4 of 31 (permalink) Old 05-27-2011, 06:26 PM Thread Starter
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Re: new software update for 2010 gmc terrain

Ok the problem i had was that the clock was always a different time when i started the car. I would set it to the right time when i started the car and as soon as i shut the car off it would reset to a random time. The gps would never let me erase the old gps spots i went to. I would erase the old gps spots and as soon as I started the car up they would be back in place. I had that update put in 2 weeks ago that your talking about in above post but with no help. As soon as i got home from dealer the same problem started again. I just picked up the terrain from dealer about a hour ago and it looks like they fixed the problem with this new software update. Hope this helps. Thanks Mark
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post #5 of 31 (permalink) Old 05-27-2011, 06:46 PM
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Re: new software update for 2010 gmc terrain

Cool...does your invoice have a "PI" number?

<br />2011 LAF 1LT<br />BCM by GTPprix <br />1st USA 1LT w/OEM Operated Fog Lamps<br />RKE All Window Auto Roll Down<br />RKE Extended Run Time<br />OEM Courtesy Lamps<br />Hard Mount/Wired Garmin-coming soon<br />C.C.P. Pkgs.
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post #6 of 31 (permalink) Old 06-23-2011, 08:05 PM
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Re: new software update for 2010 gmc terrain

is this a free update? or do i need to have one of the problems listed?

2010 SLT1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 2012 SLT1<br />Altantic Blue&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; QuickSilver<br />Jet Black Leather&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Titanium Leather<br />I4 FWD&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; I4 FWD Power Lift Gate<br />Navigation
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post #7 of 31 (permalink) Old 06-24-2011, 04:50 PM
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Re: new software update for 2010 gmc terrain

Quote:
Originally Posted by anzac
is this a free update? or do i need to have one of the problems listed?
This appears to be a service bulletin. This is something for the service technicians at the dealership. It does not mean that this is covered. It also is not necessary to have this done if you are not experiencing these concerns. If you are experiencing a concern, I would recommend contacting your local dealership for more assistance. If you have any further questions, please feel free to contact me.

Tricia, GM Customer Service.

For information on the GM Privacy Statement, please visit http://www.gm.com/privacy-statement.html.
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post #8 of 31 (permalink) Old 06-25-2011, 09:15 AM
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Re: new software update for 2010 gmc terrain

Quote:
Originally Posted by anzac
is this a free update? or do i need to have one of the problems listed?
Why "FIX" something that isn't broke

2013 Terrain slt traded in for 2016 Cadillac SRX
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post #9 of 31 (permalink) Old 06-30-2011, 07:05 PM
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Re: new software update for 2010 gmc terrain

i am having some of thise issues on my Terrain, so I assume it would be covered under the warrenty

2010 SLT1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 2012 SLT1<br />Altantic Blue&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; QuickSilver<br />Jet Black Leather&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Titanium Leather<br />I4 FWD&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; I4 FWD Power Lift Gate<br />Navigation
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post #10 of 31 (permalink) Old 08-07-2011, 01:31 AM
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Re: new software update for 2010 gmc terrain

After a year of working properly, my 2010 Equinox with GPS stopped recognizing my Bluetooth and would not pair with any phone. The pairing routine would abort as soon as it said to search on the phone for a new Bluetooth device. I had dealer upgrade the radio per PI0285. That fixed the Bluetooth problem, but now I have new problems. My GPS resets to Washington DC each time I turn off the ignition, exit the car and reenter the car again. This was a problem PI0285 was supposed to fix, and occurred intermittently before the upgrade. Now it happens every time. In addition, now when turning off the ignition temporarily, as when stopping for gas, upon restarting the car the GPS remembers that it had a route planned, but the route is lost. No routing instructions are given and the driver's information panel says No Route Planned. If the route is re-planned, the GPS asks if I want to add the new way-point. The lost route has to be cancelled and then re-planned. Could it be that the dealer installed an old version of the PI0285 software or could it be that there are new problems that have not been resolved yet? How can I find out if I have an old version of the upgrade? If there is no newer version, how do I notify GM of the problem so they can work on a fix? Are other fixes available?

Thanks in advance.
David
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